Housing Administrator

Michael Page (UK); Birmingham; On-site; GBP 25,000 - 28,000; Full time

Job summary

A not-for-profit housing organization in Birmingham is seeking a Housing Administrator. This role involves maintaining accurate housing records, providing administrative support, and ensuring compliance with regulations. Ideal candidates will have prior administrative experience, strong organizational skills, and proficiency in Microsoft Office. This fixed-term contract offers a competitive salary of £25,000 to £28,000 per annum along with meaningful work in the community.

Benefits

Competitive salary

Generous holiday allowance

Supportive workplace culture

Qualifications

• Previous experience in an administrative role, ideally in housing or not-for-profit.
• Strong organizational and communication skills.
• Proficiency with office software.

Responsibilities

• Maintain and update housing records accurately.
• Provide administrative support to the housing team.
• Respond to tenant inquiries and escalate issues.
• Assist with property inspections and maintenance.
• Ensure compliance with housing regulations.
• Prepare meetings and documentation for stakeholders.
• Handle communications professionally.
• Contribute to process improvements.

Skills

Organizational skills

Attention to detail

Proficiency in Microsoft Office Suite

Excellent communication skills

Problem-solving skills

Job description

• This is a FTC to Perm opportunity
• Easily accessible location in North Birmingham

About Our Client

This not-for-profit organisation operates within the housing sector and is dedicated to providing essential services to its community. As a small-sized organisation, it offers a focused and supportive working environment. They are based in Birmingham and seeming a Housing Administrator to join their team on a contract basis, which can lead to a permanent opportunity.

Job Description

• Maintain and update housing records and databases with accuracy and efficiency.
• Provide administrative support to the housing team, including preparing correspondence and reports.
• Respond to tenant enquiries and escalate issues where appropriate.
• Assist with the coordination of property inspections and maintenance schedules.
• Ensure compliance with relevant housing regulations and organisational policies.
• Support the preparation of meetings and documentation for internal and external stakeholders.
• Handle incoming communications, including emails and phone calls, professionally and promptly.
• Contribute to process improvements within the housing administration function.

The Successful Applicant

A successful Housing Administrator should have:

• Previous experience in an administrative role, ideally within the housing or not-for-profit sector.
• Strong organisational skills and attention to detail.
• Proficiency in using office software, such as Microsoft Office Suite.
• Excellent communication skills, both written and verbal.
• A proactive approach to problem-solving and task management.
• Knowledge of housing regulations and compliance would be an advantage.

What's on Offer

• Competitive salary of approximately £25000 to £28000 per annum.
• Fixed-term contract with the opportunity to make a meaningful impact.
• Generous holiday allowance to support work-life balance.
• Supportive and collaborative workplace culture in Birmingham.
• Opportunity to work within the not-for-profit sector, contributing to community-focused initiatives.

If you are looking to take the next step in your career as a Housing Administrator, apply today to join this impactful organisation in Birmingham!