Housing Admin & Operations Specialist — Hybrid

Office Angels; Gateshead; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A local employment agency is seeking an Administrator to support housing operations in Gateshead. This role involves managing correspondence, maintaining records, and offering customer service. Candidates should demonstrate strong organizational ability, proficiency in Microsoft Office, and ideally have experience within the housing or public sector. The position starts full-time in the office for two weeks, transitioning to a hybrid model. The pay rate is £13.31 per hour.

Qualifications

• Previous experience in housing or public sector is preferred.
• Experience dealing with customers or residents is necessary.
• Knowledge of housing management systems is a plus.

Responsibilities

• Manage incoming correspondence and direct inquiries.
• Maintain records and perform data entry for operations.
• Assist in scheduling appointments and coordinating meetings.
• Prepare reports and presentations for decision-making.
• Provide exceptional customer service to clients.
• Collaborate with team members to improve workflows.

Skills

Organisational skills

Communication skills

Proficiency in Microsoft Office Suite

Attention to detail

Customer service experience

Problem-solving attitude

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

A local employment agency is seeking an Administrator to support housing operations in Gateshead. This role involves managing correspondence, maintaining records, and offering customer service. Candidates should demonstrate strong organizational ability, proficiency in Microsoft Office, and ideally have experience within the housing or public sector. The position starts full-time in the office for two weeks, transitioning to a hybrid model. The pay rate is £13.31 per hour.