Housekeeping Supervisor - Sutton

LGH - Holiday Inn; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hotel brand in the UK is seeking a skilled Housekeeping Supervisor. This role involves supervising housekeeping staff, ensuring high standards of cleanliness and service are maintained. Candidates must have proven experience in a hotel environment and strong leadership and communication skills. The position offers a supportive work environment and various employee benefits including discounts and wellbeing support.

Benefits

Employee discounts on bedroom rates

Access to IHG employee room benefit programme

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Cycle to work scheme

Free meals on duty

Free parking

Qualifications

• Proven experience as a housekeeping supervisor in a hotel environment.
• Strong leadership and communication skills.
• Attention to detail and a high level of cleanliness.
• Excellent time management and organizational skills.
• Ability to work flexible hours, including weekends and holidays.
• Knowledge of health and safety regulations and cleaning chemicals.

Responsibilities

• Supervise and train housekeeping staff to maintain high standards.
• Schedule and assign daily tasks for efficient cleaning.
• Inspect guest rooms and public areas for cleanliness.
• Maintain inventory of cleaning supplies and equipment.
• Liaise with other departments to meet guest needs.
• Report maintenance or safety issues promptly.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Communication

Attention to detail

Time management

Organizational skills

Job description

What You’ll Do

• Lead with Excellence: Supervise and train housekeeping staff, ensuring they meet our high cleaning standards and service levels.
• Organize & Assign: Schedule and assign daily tasks to the housekeeping team, ensuring all areas of the hotel are cleaned efficiently and on time.
• Inspect & Perfect: Regularly inspect guest rooms and public areas to ensure they meet our high standards of cleanliness and presentation.
• Manage Inventory: Maintain inventory of cleaning supplies and equipment, ordering more as needed to keep everything running smoothly.
• Collaborate Seamlessly: Liaise with other departments, such as front office and maintenance, to ensure all guest needs are met.
• Report & Resolve: Report any maintenance or safety issues to the appropriate departments promptly.
• Ensure Compliance: Ensure compliance with health and safety regulations, maintaining a safe environment for guests and staff.

Why Join Us

• Impactful Role: Play a crucial role in maintaining the high standards of our hotel and ensuring exceptional guest experiences.
• Supportive Environment: Be part of a team that values your reliability and attention to detail, offering a rewarding and positive atmosphere.

Qualifications

• Proven experience as a housekeeping supervisor in a hotel environment.
• Strong leadership and communication skills.
• Attention to detail and a high level of cleanliness.
• Excellent time management and organizational skills.
• Ability to work flexible hours, including weekends and holidays.
• Knowledge of health and safety regulations and cleaning chemicals.

If you are passionate about providing a clean and comfortable environment for our guests, and have experience leading a team, we encourage you to apply for this exciting opportunity.

Location

The Holiday Inn London - Sutton Hotel is centrally located in the heart of Sutton, just a short walk from Sutton train station and close to the town centre’s shops and restaurants. With fast trains to London Victoria taking just half an hour from nearby Sutton station, the hotel is perfect for exploring all that London has to offer. Both Gatwick (LGW) and Heathrow (LHR) airports are under a 45‑minute drive away, and on‑site parking is available. The hotel’s Academy boasts eight versatile and naturally lit event spaces, ideal for everything from board meetings to receptions for up to 180 guests. Business travellers will appreciate the proximity to several corporate headquarters and the availability of a Business Centre with printing facilities. For those seeking a day out, horse racing at Epsom Downs is just a short drive away, while Chessington World of Adventures, Hampton Court Palace and Maze, and Centre Court tennis at Wimbledon can all be reached within 30 minutes by car.

Benefits

• Enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care.
• Free legal & money advice.
• Counseling sessions.
• Hospital & death benefit plans.
• Cycle to work scheme.
• Wellbeing tips and support fitness videos.
• Recipe ideas.
• Advice on keeping active and healthy living.
• Wellbeing podcasts and TV.
• Breathing exercises.
• 24/7 advice and support line.
• Team reward & recognition.
• Free meals on duty.
• Free parking.