Housekeeping supervisor | Medway Community Healthcare CIC

Medway Community Healthcare CIC; Rochester; On-site; GBP 24,000 - 30,000; Full time

Job summary

A healthcare service provider in the UK is seeking a Housekeeping Supervisor to manage daily operations of the housekeeping team across multiple sites. This role requires previous cleaning experience, excellent supervisory skills, and the ability to maintain high cleanliness standards in compliance with NHS guidelines. The position offers a supportive team environment and opportunities for development.

Benefits

Pension options including NHS scheme

Regular support and training

Flexible working arrangements possible

Qualifications

• Previous cleaning experience is desirable.
• Attendance of statutory and mandatory training is essential.
• Ability to use computer software and standard office equipment.

Responsibilities

• Supervise the housekeeping team across multiple sites.
• Organize and plan staff rotas, sickness cover, and training.
• Maintain high standards of cleanliness and a safe environment.

Skills

Communication skills

Supervisory skills

Cleaning standards knowledge

Education

NVQ/CSE in English and Maths or equivalent

Tools

Computer software

Job description

Overview

• Are you hardworking and motivated, looking for variety and able to work at different locations?

• Do you have previous cleaning experience?

• Would you like a role involving administration and supervising staff?

If you answered yes, we’ve got the perfect role for you!

We are looking for a friendly, reliable, and hard-working candidate who will be flexible, and organized with good interpersonal and communication skills and is a team player but also able to work on their own initiative.

The post holder will be responsible for the supervision and control of the day-to-day housekeeping team working across our sites based in Gillingham, Chatham, Rochester and Hoo. This will include organising and planning of staff rotas, sickness cover, annual leave, training and more as instructed, whilst also ensuring a high standard of cleanliness and safe environment for the people we care for.

To work as part of Infrastructure team to undertake and supervise housekeeping at clinical, admin and social care bases.

The post holder will be responsible for undertaking general cleaning (including toilets and clinical areas) and related tasks to a high standard in line with NHS National Standards of Cleanliness and following the guidelines as set out in the daily schedules.

Duties will include opening and closing the building on occasion, stock control/monitoring/ordering, management and coordination of staff rotas, timesheets and training.

To assist the Facilities Manager with organising shift cover and managing the workload of members of the housekeeping team.

To work as part of Infrastructure team to undertake and supervise housekeeping at clinical, admin and social care bases. The post holder will be responsible for undertaking general cleaning (including toilets and clinical areas) and related tasks to a high standard in line with NHS National Standards of Cleanliness and following the guidelines as set out in the daily schedules. Duties will include opening and closing the building on occasion, stock control/monitoring/ordering, management and coordination of staff rotas, timesheets and training. To assist the Facilities Manager with organising shift cover and managing the workload of members of the housekeeping team. Help to update and maintain records relating to staff working hours, annual leave, sickness and more as instructed.

Responsibilities

• Supervision and control of the day-to-day housekeeping team across multiple sites.
• Organising and planning staff rotas, sickness cover, annual leave, and training.
• Maintaining high standards of cleanliness and a safe environment for patients/clients.
• Opening and closing buildings as required.
• Stock control, monitoring and ordering; managing timesheets and training.
• Assist the Facilities Manager with organising shift cover and workload management.
• Update and maintain records relating to staff working hours, annual leave, sickness and more as instructed.

Requirements and Qualifications

• Work with minimum supervision and as a member of the estates team, maintaining high standards of quality, tidiness and health and safety.
• Previous cleaning experience is desirable; NVQ/CSE in English and Maths or equivalent is essential.
• Attend all statutory and mandatory training to meet site needs; follow NHS National Standards of Cleanliness, COSHH, Health and Safety, and Infection control policies.
• Supervisory/managerial experience is desirable.
• Ability to use computer software and standard office equipment.

Knowledge, Skills and Abilities

• Communication and relationship skills; work flexibly and communicate with the Facilities Manager and team.
• Ability to escalate issues and liaise with outside contractors/agencies.
• Ability to supervise and direct housekeeping activity; act as a leader within the team.
• Ability to plan, organise and prioritise workload; manage staff leave and sickness coverage.
• Knowledge of NHS National Standards of Cleanliness and infection control policies.

Benefits and Working Style

• Progressive and innovative service in a social enterprise focused on patients and staff; opportunity to become an MCH shareholder.
• Encouragement to explore new ways of working and service development.
• Well-established in-service training, one-to-one supervision, appraisals, and regular support.
• Friendly and supportive team environment with opportunities for skill development.
• Flexible working arrangements may be possible; speak to us about accommodating flexible working while meeting patient needs.
• Informal visits can be arranged on request; pension options include NHS Pension scheme and Scottish Widows group personal pension.

Additional Information

• MCH encourages all staff to be double COVID vaccinated to protect themselves, colleagues, families and patients.
• To work as part of Infrastructure team to undertake and supervise housekeeping at clinical, admin and social care bases; duties include cleaning to NHS standards, opening/closing, stock control, rotas, timesheets and training; assist Facilities Manager with workload management.
• Assist with updating records relating to staff working hours, annual leave, sickness, and more as instructed.
• Follow information governance procedures and maintain confidentiality.
• This advert closes on Friday 3 Oct 2025.