Housekeeping Supervisor

LGH Hotel Management; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hotel management company in Greater London is seeking a Housekeeping Supervisor to oversee daily operations and maintain high cleanliness standards across guest rooms and public areas. You will support and train housekeeping staff while ensuring a guest-first mindset. Ideal candidates will have prior supervisory experience in a luxury hotel environment and strong communication skills. Join a dynamic team and enjoy various employee benefits, including discounts and wellbeing support.

Benefits

Employee discounts on hotel rates

Shopping discounts

Free meals on duty

Qualifications

• Previous experience in a housekeeping supervisory role in a luxury hotel.
• Flexibility to work shifts, weekends, and holidays.
• Commitment to high standards in cleanliness and presentation.

Responsibilities

• Supervise daily housekeeping operations across guest rooms and public spaces.
• Conduct room and area inspections for cleanliness.
• Support, train, and motivate housekeeping staff.

Skills

Strong communication skills

Team leadership

Guest-first mindset

Proactive approach

Calm presence

Job description

As Housekeeping Supervisor, you'll be the eyes and energy behind the scenes-supporting the team, maintaining standards, and ensuring every room and public area reflects the elegance and excellence our guests expect.

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

What You’ll Be Doing

• Supervise daily housekeeping operations across guest rooms and public spaces.
• Conduct room and area inspections to ensure cleanliness and presentation meet 5-star standards.
• Support, train, and motivate room attendants and housekeeping staff.
• Manage stock levels of linen, amenities, and cleaning supplies.
• Coordinate with Front Office and Maintenance to ensure seamless guest experiences.
• Step up as acting Assistant Head Housekeeper when required.

Qualifications

• Previous experience in a housekeeping supervisory role, ideally in a luxury or lifestyle hotel.
• A proactive, hands‑on approach and a guest‑first mindset.
• Strong communication and team leadership skills.
• A calm, confident presence and a commitment to high standards.
• Flexibility to work shifts, weekends, and holidays.

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty