Housekeeping Supervisor

Leonardo Hotel East Midlands Airport; East Midlands; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hotel chain is looking for a Housekeeping Supervisor to lead their team and ensure exceptional guest experiences. Responsibilities include supervising staff, maintaining cleanliness standards, and training new employees. The ideal candidate will possess strong leadership skills and attention to detail, offering opportunities for progression within the hospitality industry.

Benefits

Special rates on hotel rooms

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Celebration events

Access to Pension Scheme and Wellbeing Support

Ongoing training programmes

Qualifications

• Experience in a supervisory role in housekeeping or similar environment.
• Ability to motivate and inspire a team.
• Strong organizational skills to manage room inspections and stock levels.

Responsibilities

• Supervise and support housekeeping team members.
• Maintain high standards of cleanliness and guest satisfaction.
• Train and mentor new team members.

Skills

Team leadership

Attention to detail

Communication

Training new staff

Job description

Be Yourself– Be a Champion for Your Team – Be Leonardo

As a Housekeeping Supervisor, you’ll be the backbone of the team as you’ll be working with the Head Housekeeper to inspire and motivate the team, ensuring that all guests have memorable experiences with us. Take a deep breath because you’ll be stepping into a busy role! You’ll be creating and distributing room lists to the team, ensuring that the department’s productivity is aligned with targets, and inspiring the team to exceed our guests’ expectations.

Some of the perks you could enjoy include :

• Special rates on Leonardo Hotel rooms across the UK & Europe : get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme : for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme : earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate : we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff : access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

If you’re our ideal Housekeeping Supervisor, you will :

• Be yourself!
• Work alongside the Head Housekeeper to maintain the Leonardo standard in the hotel
• Train new team members : we want everyone to feel confident in their new role!
• Bring your warm personality with you every day as you’ll be collaborating with other departments within the hotel
• Keep an eye on the details : you’ll be inspecting rooms and maintaining stock levels

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Supervisor and team leader! Our Supervisors hold key roles in supporting team members and Heads of Department every day. Our “NEW Team Coach” workshop and “Guest Care” training can really support you in your role, and if the time is right our “Insights Trainee Manager Programme” will help develop you into management as a Duty Manager. The programmes develop your knowledge and expertise at Leonardo Hotels, and with our support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!