Housekeeping Supervisor

PPHE Hotel Group; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel group in City Of London seeks a skilled Housekeeping Supervisor to ensure high cleanliness standards and oversee the housekeeping team. This role offers competitive hourly pay, numerous benefits, and opportunities for professional growth. Ideal candidates have supervisory experience and a commitment to guest satisfaction.

Benefits

Heavily discounted hotel rates

Two free meals per day

Wellness days

Uniforms provided

Company pension plan

Qualifications

• Previous experience in housekeeping or similar role preferred.
• Strong leadership abilities to mentor the team.
• Ability to maintain high standards of cleanliness.

Responsibilities

• Ensure efficient operation on shift and manage team briefings.
• Conduct checks on guest rooms and public areas for cleanliness.
• Supervise and develop Room Attendants.
• Be responsive to the needs of guests and team members.

Skills

Team supervision

Attention to detail

Customer service

Time management

Job description

At Park Plaza, authenticity is at the heart of everything we do. Our housekeeping team allows us to take pride in our appearance. Whether it is our guest's rooms or public areas, they keep everything clean and pristine. Join them as a Housekeeping Supervisor and we will give you the training and support to succeed.

Benefits of working for us as a Housekeeping Supervisor:

• Salary: £14.04 per hour
• Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans *
• 24/7 access to our Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Departmental productivity and service incentive schemes *
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events
• Company pension plan & award-winning training

We are looking for a Housekeeping Supervisor who will:

• Ensure an efficient operation on the shift and take responsibility for team briefings.
• Focus on checking guest bedrooms and public areas to ensure that high standards of cleanliness are maintained.
• Supervise, mentor and develop the Room Attendants assigned to your section.
• Empower the team to be more involved in the guest experience.
• Listen to the needs of guests and other team members and adapt to meet them.
• Have a courteous and professional attitude with guests and team members.
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

Park Plaza. Be part of it.