Housekeeping / Hospitality Assistant

ISS; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading facility management company in London is seeking a Housekeeping / Hospitality Assistant. This role involves maintaining high standards in housekeeping and hospitality, ordering stock, and ensuring compliance with health and safety standards. The ideal candidate will have prior experience in hospitality, exceptional attention to detail, and strong communication skills. This position offers a dynamic work environment with opportunities for growth and development.

Benefits

Challenging and exciting career opportunities

Diverse and inclusive workplace

Support for personal development

Qualifications

• Previous experience in a hotel or hospitality environment.
• Experience in a customer-facing role, preferably in hospitality services.
• Looking to transition from a housekeeping role into a corporate environment.

Responsibilities

• Maintain cleanliness and tidiness in client pantry and staff kitchens.
• Order and collect stock from the onsite delivery centre.
• Deliver effective hospitality services, proactively managing requirements.

Skills

Customer service experience

Attention to detail

Excellent communication skills

Education

GCSEs in Maths and English or equivalent

Job description

Social network you want to login/join with:

Housekeeping / Hospitality Assistant, London

col-narrow-left

Client:

ISS

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

22584106707c

Job Views:

6

Posted:

25.08.2025

Expiry Date:

09.10.2025

col-wide

Job Description:

Job Description

In this role, you will ensure that housekeeping and hospitality areas are monitored and serviced at all times. All areas will be checked regularly and returned to the required standards.

You will be responsible for ordering and collecting stock from the onsite delivery centre, monitoring stock levels, and communicating these to the onsite manager.

In addition, you will ensure that HSEQ and COSHH standards are consistently met in line with ISS and client procedures. You will deliver effective hospitality services and customer-driven operations, proactively managing future hospitality requirements and attending monthly, quarterly, and yearly reviews with your manager in line with ISS standards.

Key Responsibilities

• Open the office floor at 7am and ensure all areas are ready for the working day.
• Maintain the client pantry and staff kitchens, ensuring cleanliness and tidiness at all times.
• Clean kitchen areas, including washing dishes and loading/unloading dishwashers.
• Walk through the office to tidy general areas, clear cups, and maintain a clean environment.
• Clean and maintain coffee machines across two kitchens.
• Deliver water to client lounges and prepare/serve coffees as required.
• Deliver lunches to meeting rooms and clean down afterwards.
• Provide coverage on reception when needed.
• Monitor and service all housekeeping and hospitality areas continuously, ensuring standards are met.
• Conduct regular checks of all areas, returning them to required standards.
• Order and collect stock from the onsite delivery centre; monitor and communicate stock levels to the onsite manager.

Professional and Personal Competencies/Qualifications

• Previous experience in a hotel or hospitality environment; comfortable in a personality-driven role and happy to teach and support others.
• Looking to transition from a housekeeping role into a corporate environment.
• GCSEs in Maths and English, or equivalent qualifications.
• Experience in a customer-facing role, ideally within hospitality services.
• Exceptional attention to detail and accuracy.
• Excellent communication skills, with the ability to interact effectively at all levels.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.