Housekeeping Hero - Sparkling Spaces & Growth

LGH Hotel Management Ltd; Sutton Coldfield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel management company is seeking a Housekeeping Team Member in Sutton Coldfield to ensure rooms and public areas are sparkling clean. Responsibilities include maintaining high cleaning standards and delivering excellent customer service. The ideal candidate will have previous housekeeping experience, strong attention to detail, and the ability to work efficiently as part of a team. Join us and make a difference in our guests' experiences!

Benefits

Employee discounts on bedroom rates

Access to employee room benefit programme

Shopping discounts

Free meals on duty

Free parking

Qualifications

• Previous experience in a similar role emphasizing attention to detail.
• Passion for exceptional customer service.
• Reliable, punctual, and able to work collaboratively.
• Excellent time management skills.
• Physically fit to meet job demands.
• Good understanding of health and safety regulations.

Responsibilities

• Clean and maintain guest rooms and public areas to high standards.
• Deliver exceptional service ensuring guest satisfaction.
• Adhere to cleaning standards and promptly report damages.
• Organize equipment and keep work areas tidy.

Skills

Attention to detail

Customer service

Team player

Time management

Communication skills

Reliability

Job description

A leading hotel management company is seeking a Housekeeping Team Member in Sutton Coldfield to ensure rooms and public areas are sparkling clean. Responsibilities include maintaining high cleaning standards and delivering excellent customer service. The ideal candidate will have previous housekeeping experience, strong attention to detail, and the ability to work efficiently as part of a team. Join us and make a difference in our guests' experiences!