Housekeeping Assistant

Bupa; Cheltenham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading health insurer in Cheltenham is seeking a Housekeeper to maintain high cleaning standards in a luxury retirement village. The ideal candidate will have experience in housekeeping, strong attention to detail, and excellent communication skills. This role offers competitive benefits including flexible working, healthcare access, and 28 days of holiday. Join our diverse team to help residents lead their best lives.

Benefits

Healthcare support

28 days holiday

Free meals with every shift

Interest-free travel loans

Sick pay scheme

Qualifications

• Experience from a housekeeping or domestic cleaning role.
• Basic understanding of infection control, COSHH, and compliance standards.
• Friendly and approachable personality.

Responsibilities

• Maintain cleaning standards of facilities and properties.
• Use cleaning equipment such as vacuum cleaners and floor polishers.
• Wash, dry and iron residents’ clothing and communal laundry.

Skills

Housekeeping experience

Attention to detail

Strong communication skills

Team collaboration

Job description

At Bupa, we provide support when it’s needed most, and our Richmond Villages Cheltenham offer luxury retirement living, an aspirational lifestyle for our residents, and our top‑tier accommodation is matched by superior service. We provide person‑centred care that supports independence and respects individual choice, enabling our residents to lead their best lives. We take pride in our carehome.co.uk review score of 9.9 out of 10. Our housekeeper is the unsung hero of our award‑winning retirement village. With a flair for perfection and a sprinkle of care, they keep our community sparkling and residents beaming with pride.

We provide person‑centred care that supports independence and respects individual choice, enabling our residents to lead their best lives. We take pride in our carehome.co.uk review score of 9.9 out of 10. Our housekeeper is the unsung hero of our award‑winning retirement village. With a flair for perfection and a sprinkle of care, they keep our community sparkling and residents beaming with pride.

Responsibilities

• Ensure that our residents’ care home facilities, public areas and individual properties are maintained to the highest cleaning standards.
• Operate vacuum cleaners, floor polishers and carpet shampooers.
• Empty bins regularly.
• Sweep, scrub, wax and polish floors.
• Clean carpets and upholstery and wash woodwork, windows, door panels and sills.
• Wash, dry and iron residents’ clothing, bedding and communal laundry, including for our on‑site care home residents.
• Report all safety hazards to management, ensuring Health and Safety standards and COSHH are adhered to at all times.

Qualifications and Experience

You will ideally bring experience from a housekeeping or domestic cleaning role, along with a basic understanding of infection control, COSHH, and compliance standards. As someone who is friendly and approachable, you will forge enduring professional relationships with colleagues, residents and their families. Recognising the importance of a safe working environment, you possess a meticulous attention to detail and take pride in your work. Equipped with strong communication skills, you are adept at collaborating as part of a team, across various functions and services.

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”. We champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family‑friendly benefits.

• My Healthcare – quick, easy access to support, advice and treatment for a variety of health‑related issues, including remote GP, physiotherapy and mental health support – all available from one phone number 24/7.
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350.
• Free meal with every shift.
• 28 days holiday.
• Long Service – for every milestone at Bupa we will reward you with ecards, extra holidays and money.
• Interest‑free annual travel loan to enable the purchase of public transport annual season tickets.
• Wagestream – have early access up to 40% of your earned wages within minutes.
• Competitive pension plans and parental leave options as well as access to unique products such as our menopause plan.
• My Bupa Extras – discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing.
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.