Housekeeping Assistant

Birmingham Repertory Theatre; Birmingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prominent arts venue in Birmingham is seeking a Housekeeping Assistant to ensure high cleanliness standards in the facility. This role involves providing a first-class experience for visitors and requires strong customer service skills along with experience in a cleaning environment. Ideal candidates will demonstrate reliability, teamwork, and flexibility in their duties, contributing positively to the theatre's operations. This position offers permanent terms and the possibility of various benefits including holiday entitlement and discounts.

Benefits

Contributory staff pension

5 weeks holiday plus bank holidays

Birthday day off

Employee assistance service

Staff ticket discount

25% Season Ticket discount on parking

£5 day rates at Utilita Arena Car Parks

Bike to Work scheme

Qualifications

• Experience in a corporate or customer-facing cleaning environment.
• Flexibility with tasks and shift patterns.
• Ability to work calmly under pressure.

Responsibilities

• Ensure cleanliness of front and back of house areas and auditorium.
• Provide a first-class experience for all visitors.

Skills

Customer service skills

Time management

Teamwork

Honesty and reliability

Communication skills

Job description

The Housekeeping Assistant role has responsibility for ensuring both our front and back of house areas and auditorium are cleaned to a highly professional standard and in line with all regulations. You will play an integral part in providing a first‑class experience for all our visitors and colleagues who use The Rep facilities.

A strong candidate will bring excellent customer service skills, experience working in a corporate or customer‑facing cleaning environment, and consistently high personal standards. They work well as part of a team, manage their time effectively, and demonstrate honesty, reliability and trustworthiness. They communicate confidently, show good manners, and take pride in representing The Rep positively. Flexibility with tasks and shift patterns, along with the ability to stay calm under pressure and prioritise when necessary, are key.

Contract Type: Permanent

Hours: 18 hours per week. Evening and weekend work will be required

Salary: £12.60 per hour (Assistant 3)

Working with us you would be able to access the following benefits:

• Contributory staff pension, 5% employee and 3% employer
• Holiday entitlement of 5 weeks plus bank holidays and a day accrual each year of service up to 5 years.
• A day off for your birthday
• Free‑to‑use employee assistance service
• Staff ticket discount (when available)
• Staff discount in The Rep food and drink outlets
• 25% Season Ticket discount on parking at Q‑Parks
• £5 day rates at Utilita Arena North and South Car Parks
• Access to salary sacrifice schemes including Bike to Work scheme