Housekeeper - Therapy services

Norfolk and Norwich University Hospital; Norwich; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A leading NHS trust in Norwich is seeking a motivated individual to support the Occupational and Physiotherapy Teams, working in various settings including the community. The role involves equipment management, maintaining hygiene standards, and engaging with therapists. Ideal candidates should possess effective interpersonal skills and a strong commitment to healthcare values. This position offers opportunities for training and skill development.

Benefits

Fast Track Staff Physiotherapy Service

Discounted gym memberships

Excellent pension scheme

Free Park & Ride service

On-site cafes offering staff discounts

Qualifications

• Demonstrate NNUH's PRIDE values of People focused, Respect, Integrity, Dedication and Excellence.
• Personal experience in health care setting.

Responsibilities

• Establish and maintain a working rapport with therapists and assistants.
• Help with cleaning and maintaining tidiness in all areas.
• Change linen on therapy beds as per department policy.
• Clean therapy equipment as per required schedule.
• Monitor stock levels of patient information leaflets.
• Check oxygen is working correctly where present.

Skills

Effective role model

Basic literacy and numeracy skills

Experience of working with people

Education

General education to age 16 years

Job description

The Occupational and Physiotherapy Teams therapies at NNUH offer services here at Norfolk & Norwich University Hospital on the wards and in outpatient clinics as well as out in the community, and the Housekeepers work with them all as a vital part of the support team.

This is an exciting opportunity for a motivated and enthusiastic individual to develop new and/or consolidate existing skills in supporting the work done by the therapists and their patients here in the Hospital. You will have access to a supervisor, training and support and be able to work in a variety of settings, including the community, where you will be driving a Trust vehicle to collect or deliver equipment at times.

Main duties of the job

As post holder, your duties will include:

• Working for an integrated team of therapists across in and outpatient services
• Onsite & Offsite working likely, with community- based tasks as part of the role, as well as tasks here at NNUH.
• Opportunity to learn and develop skills and knowledge in a variety of areas of work

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Job responsibilities

• Establish and maintain a working rapport with therapists, therapy assistants and administration colleagues
• Help with cleaning and maintaining tidiness in all areas. Inadequate or missed cleaning should be reported to 3333 to assist with C4C Audit Compliance. Job numbers should be recorded to ensure job completion can be verified
• Change linen on therapy beds as per department policy and ensure a supply of blue roll is available for use with plinths, avoiding any disruption to the service
• Clean therapy equipment (splint pans, gym equipment and trollies) as per required schedule and update cleaning record. Visibly check equipment where appropriate and ensure it is in safe working order as per departmental policy, highlighting any problems to Operational / Integrated Therapy leads, avoiding any disruption to the service
• Monitor wax bath usage and replace wax as needed, highlighting low wax stock levels to therapy assistant staff for re-ordering
• Monitor stock levels of patient information leaflets in leaflet racks within outpatient therapy area and re-order as necessary
• To be responsible for the maintenance of OT equipment at department level as directed, reporting and ensuring accurate records are kept and ensuring equipment is retrieved and returned as necessary.
• Check oxygen is working correctly where present within OT and ensure portable oxygen cylinders are full
• Ensure adequate stocks of items are in specified areas as required, and move equipment from the stores to these areas with reference to manual handling and health & safety policies and procedures. Maintain an up-to-date stock list of all equipment stored in satellite areas to ensure the correct stock levels are maintained and to assist with equipment orders

Please see the attached job description for full details.

Note: This advertised position, which is part of occupation code 6231, does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

Person Specification

Qualifications

• General education to age 16 years
• Basic literacy and numeracy skills

Experience

• Experience of working with people
• Personal experience in health care setting

Skills

• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.