Housekeeper - New Dungeon Ghyll

RedCat Pub Company; Ambleside; On-site; GBP 10,000 - 40,000; Full time

Job summary

A hospitality firm located in Ambleside is seeking a dedicated Housekeeper to ensure high standards of cleanliness and guest satisfaction. You will be responsible for preparing guest rooms, maintaining public areas, and adhering to health and safety protocols. The ideal candidate will have a keen eye for detail, strong time management skills, and a commitment to providing exceptional service.

Benefits

Share of tips (Tronc)

25% discount on food, drinks, and rooms

Opportunities for career progression

Financial wellbeing programme

Employee recognition scheme

Discounted staff meals

Apprenticeship & skills development programmes

24/7 access to training and development platform

Wellness programme

Qualifications

• Ability to maintain high cleanliness and hygiene standards.
• Experience in housekeeping or similar roles is preferred.
• Strong teamwork skills and ability to work independently.

Responsibilities

• Clean and prepare guest rooms to company standards.
• Ensure communal areas are clean and presentable.
• Follow safety and hygiene procedures diligently.

Skills

Attention to detail

Time management

Customer service

Job description

Housekeeper

Why join us?

• Share of tips (Tronc)
• 25% discount on food, drinks, and rooms across all RedCat venues* (T&Cs apply)
• Opportunities for career progression within a fast-growing company
• Financial wellbeing programme
• Employee recognition scheme
• Discounted staff meals during shifts
• Apprenticeship & skills development programmes
• 24/7 access to our training and development platform
• Wellness programme to support your health and wellbeing

About the Role

As a Housekeeper at RedCat, you’re a vital part of creating a memorable guest experience. You take pride in presenting rooms and public areas to the highest standard—fresh, spotless, and welcoming. Whether it’s a quick turnaround or a deep clean, your eye for detail ensures every space looks perfect and feels inviting.

You’ll work independently and as part of the housekeeping team, managing your daily tasks efficiently while following RedCat’s cleanliness, hygiene, and safety procedures. You understand that your work directly impacts guest satisfaction, and you approach every shift with energy, care, and professionalism.

Key Responsibilities

• Room Preparation – Clean, refresh, and prepare guest rooms to company standards.
• Attention to Detail – Ensure all areas, from bathrooms to bedding, meet high presentation and hygiene expectations.
• Public Areas – Keep communal spaces, corridors, and facilities clean and welcoming.
• Efficiency – Manage time effectively to complete tasks within set deadlines.
• Guest Interaction – Greet guests warmly and assist with requests when needed.
• Safety & Hygiene – Follow all health, safety, and COSHH procedures, reporting any issues promptly.
• Stock Control – Monitor and replenish cleaning supplies and room amenities.
• Teamwork – Support colleagues to ensure smooth operations, especially during busy periods.

About RedCat

RedCat is revitalising pubs, inns, and boutique hotels across the UK—investing in the spaces, the service, and our people. We’re committed to delivering exceptional guest experiences, and our housekeeping team plays a crucial role in that mission.

The RedCat Way

We work with integrity, care, and respect. As a Housekeeper, you’re the unseen hero behind the scenes—making sure every guest enjoys comfort, cleanliness, and a sense of home. You know that it’s the little details that make the biggest difference.