Housekeeper

The Inn Collection Group; Ripon; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company in Ripon is seeking a Housekeeper to maintain high cleanliness standards and support guest satisfaction. The ideal candidate is reliable, detail-oriented, and passionate about cleanliness. You will be responsible for cleaning rooms, ensuring public areas are welcoming, and reporting maintenance issues. Join an award-winning team and enjoy various employee benefits including paid breaks and discounts.

Benefits

Extra paid holiday for birthday

Development program support

Paid breaks

50% off food at Inns

Low-cost stays at Inns

Discounts on room bookings

£50 for same day bookings

Discounts for loved ones

24/7 confidential support

Tips and contributions to charity

Recognition as Best Pub Employer

Qualifications

• Reliable with a passion for cleanliness.
• Detail-oriented and friendly attitude.
• Ability to work collaboratively in a team.

Responsibilities

• Clean rooms to high standards.
• Ensure public areas are clean and welcoming.
• Report maintenance issues promptly.
• Manage stocks of linen and supplies.

Skills

Attention to detail

Ability to work under pressure

Team collaboration

Cleanliness passion

Job description

Overview

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.

An elegant Edwardian building in the heart of England’s third-smallest city, The Ripon Inn has been beautifully restored following a multi-million-pound refurbishment. Continuing a tradition of over 100 years, it’s now ready to welcome guests in the charming city of Ripon.

If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you’ll fit right inn…

This role gives Victorija the flexibility to balance her family commitments. Watch Victorija’s video to learn more about our Housekeeping roles. This link provides more information: https://careers.inncollectiongroup.com/join-inn

*Age-related pay rates apply for Under 21s.*

You’ll Fit Right Inn

At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams.

A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment.

Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively.

Responsibilities and expectations are focused on maintaining high cleanliness standards and supporting guest satisfaction as a member of the housekeeping team.

Benefits

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (that’s tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.