Housekeeper

Citadines Trafalgar Square London; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A hospitality company in London is seeking a confident Housekeeper to lead the cleaning team and manage both staff and outsourced workers. The role involves planning and supervising housekeeping services, ensuring hygiene and stock control, as well as managing budgets. Ideal candidates will have supervisory experience, the ability to enhance guest experiences, and a good command of English. Opportunities for personal growth and training are offered, along with employee benefits.

Benefits

Genuine career opportunities

Valuable on-the-job training

Travel allowance

PERKBOX subscription

Employee Assistance Programme

Refer a Friend bonus

Special staff rates

Relocation accommodation

Qualifications

• Previous supervisory experience is required.
• Ability to lead and develop teams is essential.
• Willingness to learn and work with IT systems.
• Good command of English is crucial; a second language is a plus.

Responsibilities

• Lead the Housekeeping Team and manage employees and outsourced partners.
• Plan and supervise cleaning services within the property.
• Manage supplier relationships and budget for the Housekeeping Team.
• Assist in reporting and budgeting for housekeeping operations.

Skills

Supervisory experience

Team leadership

Guest experience focus

IT systems knowledge

Good command of English

Job description

Citadines Trafalgar Square London is seeking a confident Housekeeper to become part of
our Team. Our properties operate 24/7; therefore, the department works on an
early and late shift, on a rotating basis.

You will report to the Head Housekeeper, supporting
towards providing our guests with memorable experiences of the city.

As Housekeeper, you will be responsible for:

• Leading the Housekeeping Team, managing both
  employees and external workers through our outsourced partners, ensuring that
  the standards of cleaning, hygiene, stock control and staffing are maintained
• Planning, organising and supervising the cleaning
  services within the property
• Dealing with suppliers, trade associations,
  outsourced partners, ensuring linen, uniform, consumable and staff costs are
  within budget
• Supporting on reporting and budget for the
  Housekeeping Team

To be successful in the role of Housekeeper, we
require:

• Previous supervisory experience
• Ability to lead and develop teams
• Ability
  to bring the guest experience to life throughout the hotel
• Willingness
  to learn and work with IT systems quickly
• A
  good command of English is essential, a second language is advantageous

This is your opportunity to be part of our team as a Housekeeper.
We focus on your professional and personal development, and we offer:

• Genuine career opportunities within our
  business
• Valuable on the job training, alongibrary with
  access to our digital online learning platform and numerous other learning and
  development opportunities
• A travel allowance for every day you work to
  contribute to your commuting cost
• A PERKBOX subscription with benefits, retail
  discounts and savings available from your first day
• Employee Assistance Programme
• Refer a Friend bonus
• Once you pass your probation, a special staff
  rate when staying in our European properties
• Staff incentives when you and your team
  perform
• (If relocating) 30 days of relocation
  accommodation within one of our properties, whilst you find permanent lodging

About Us

Citadines is a brand of The Ascott Limited.

At The Ascott Limited, we embrace diversity, equityamericano, and
inclusion, welcoming applicants of all backgrounds to create a supportive and
thriving workplace where everyone can contribute their kreativen
perspectives.

A trusted hospitality company, Ascott’s presence extends
across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the
USA. Its diversified accommodation offerings span serviced
residences, coliving properties, hotels and independent
senior living apartments. Ascott's award-winning hospitality brands
include Ascott, Citadines, lyf, Oakwood, Somerset, The
Crest Collection, The Unlimited
Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello.
Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy
exclusive privileges and offers at participating properties.

Trading as: Citadines by The Ascott Limited