Housekeeper

Village Hotels; Cardiff; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join Village Hotels as a Housekeeper and play a critical role in creating a welcoming environment for guests. This position values cleanliness and guest satisfaction highly, offering a fun and energetic work atmosphere. The role includes many employee benefits, such as leisure club membership and discounts, and seeks candidates with attention to detail and a team-oriented mindset.

Benefits

Complimentary leisure club membership

Employee discounts on overnight stays

50% discount on Food and Drink

Well-being and Healthcare benefits

Financial wellbeing support

Inclusive work environment

Regular team events

Birthday day off

Qualifications

• Always seeks to exceed expectations.
• Enjoys learning about guests to personalize experiences.
• Works efficiently without compromising standards.

Responsibilities

• Ensure cleanliness of hotel bedrooms to wow guests.
• Foster great relationships with other departments.
• Own performance and contribute to customer satisfaction.

Skills

Attention to detail

Teamwork

Customer satisfaction

Job description

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Housekeeper

Our Housekeeping team play a critical role in making sure our guests are wowed when they walk in to one of our fabulous hotel bedrooms. For us, cleanliness is key and we look for Housekeepers that leave no pillow unturned, no draw unchecked and no bed creased. Our hotel housekeeping teams are full of fun, energetic people who always look to go one step further.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits* such as…

Complimentary full leisure club membership for you and a family member or friend worth £1500 annually.

Employee Discount on overnight stays at Village Hotels starting from £35 based on 2 sharing

50% discount on Food and Drink purchased on or off shift at any Village Hotel

Exciting training platform with gamified learning

Discounts and cashback offers on many High Street Brands

A range of Well-being and Healthcare benefits

Financial wellbeing support via Salary Finance

Employee Assistance Programme

A fun, supportive and inclusive work environment with loads of Development opportunities

Regular team events with our BIG People days monthly

Excellent Reward and Recognition Incentive schemes

Monthly well-being programme for all employees to support your mental health

Anniversary rewards for key milestones of service

Birthday day off

Electric car salary sacrifice scheme

*T&C’s apply based on your contract

But what we need from you…

-Always looking to go one step further and exceed expectations
-Enjoys learning about our guests to make their experience personal
-Able to work fast and efficiently without compromising on standards
-Have a good eye for detail
-Able to work as part of a team and create great relationships with other departments
-Relish the responsibility and truly own your performance, getting a real buzz from our success and customer satisfaction.
-An infectious smile and an awesome personality!

Come and be part of something new & something special - Work, Grow & Play the Village Way!