Housekeeper

Summerhill Services Limited; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A health services provider in Birmingham is seeking a dedicated individual to oversee cleanliness and service delivery in a healthcare environment. The successful candidate will ensure a safe and welcoming atmosphere for patients while managing meal services and maintaining hygiene standards. Commitment to infection control and food safety is required. This role offers a supportive work environment focused on continuous staff development.

Qualifications

• Good communication skills.
• Ability to maintain cleanliness and hygiene standards.
• Understanding of food safety and infection control.

Responsibilities

• Ensure cleanliness of the ward and surrounding areas.
• Manage patients' meals and diets while adhering to standards.
• Report maintenance needs and manage supplies.

Job description

Overview

To be responsible for establishing and maintaining good working relationships with all the Multi disciplinary Teams, Carers, Hotel Service Staff and General Public. To provide a friendly clean and comfortable and safe environment for patients and staff, ensuring a positive service user experience that reflects the values of Summerhill Supplies Limited (SSL) and Birmingham and Solihull Mental Health NHS Foundation Trust (BSMHFT).

To work as a member of the Hotel Services/Ward team by contributing to the provision of a comfortable and effective stay for patients.

Responsibilities

• Oversee that the ward is clean and tidy, that patients\' food is delivered correctly, that repairs, maintenance, linen services and consumables are available to contribute to a pleasant and welcoming atmosphere.
• Ensure, in conjunction with the ward team, that the cleaning standards meet the agreed levels, and that any shortfalls are dealt with quickly.
• Assist with the cleaning and catering tasks as described in works schedule.
• Ensure the day area, dining room and interview rooms are kept clean, tidy and welcoming for patients and visitors.
• Clean patient en-suite bedrooms and ensure they are kept clean and free of clutter at all times, and that the ward is tidy throughout.
• Establish, maintain and assist with a programme of curtain changing throughout the ward, in line with Trust policy.
• Following patient discharge, ensure the en-suite bedroom is cleaned and equipped in preparation for the next admission.
• Ensure patients\' personal clothing is washed and correctly stored.
• Order consumables and other supplies, ensuring that these are correctly stored, and used in rotation.
• Assist nursing staff in cleaning medical equipment.
• Attend all mandatory and non-mandatory training as required.
• Be responsible for all patients\' meals, snacks and beverages including special diets, adhering to standards and procedures and training practices for the delivery and service of all meals.
• Ensure the ward complies with the Trust Food hygiene policy (e.g., fridge temperature) and bring to the Clinical Manager\'s attention any non-compliance.
• Be aware of infection control procedures and carry out relevant training.
• Be aware of and follow at all times the relevant national and local policy in relation to safeguarding of children, safeguarding of vulnerable adults and the control of infection.

Professional

• Engage in the Trust appraisal process, identifying personal development and training needs.
• Ensure confidentiality is maintained at all times in accordance with the Data Protection Act, Trust policy and good practice.
• Report to the Haden helpdesk any medical and/or electrical equipment that needs repairing and requires PAT testing, and keep up-to-date records of reports, defects and follow-up action.
• Report any instances of pest control to the relevant Supervisor, Facilities/Hotel Services Manager/Ward Manager.
• Answer telephones in the absence of nursing staff.
• Safeguard the welfare and safety of staff, patients, visitors and the public by implementing all policies and procedures relating to security.

About SSL and the Trust

At SSL, we work in partnership with Birmingham and Solihull Mental Health Foundation Trust (BSMHFT), to deliver facilities management, transport and other support services to over 50 sites across the West Midlands. SSL is committed to supporting the Trust\'s aim to help people get better and challenge the stigma associated with mental illness. We are committed to continuous development of our practices and people and the provision of a fair and friendly work environment for everyone.

Sustainability and Health & Safety

Sustainability: All staff are expected to support SSL in meeting our \'Green\' objectives, being responsible with regards to all resources used and acting to minimise waste. SSL is mandated to meet national carbon net zero targets and is being performance managed towards that achievement. Every member of staff wishing to work for SSL is expected to contribute to a greener and more sustainable organisation.

The health and safety of our staff is our top priority. We partner with our occupational health provider to check/offer vaccinations for Hepatitis B, Tetanus, Polio, Diphtheria, Measles, Mumps, Rubella (MMR), Varicella, and Bacillus Calmette-Guérin (BCG) in line with recommended best practices for healthcare settings.