House Porter

Four Seasons Hotels and Resorts; England; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A luxury hospitality brand in the United Kingdom is looking for a Guestroom Attendant to ensure guests feel comfortable and well cared for during their stay. The role includes cleaning and servicing guest rooms to the highest standards, maintaining cleanliness throughout the property, and creating a welcoming environment. Ideal candidates possess strong attention to detail, a friendly attitude, and the ability to work both independently and in a team. The position includes excellent training, career development opportunities, and various employee benefits.

Benefits

Excellent Training & Career development opportunities

Free meals in staff restaurant

Holiday entitlement increases with years of service

Employee recognition programmes

Qualifications

• Previous housekeeping or cleaning experience preferred.
• Flexibility to work mornings, weekends, and holidays.

Responsibilities

• Clean and reset guest rooms to brand standards.
• Change bed linens and replenish towels and amenities.
• Report maintenance issues and lost property promptly.

Skills

Attention to detail

Friendly and polite attitude

Ability to work as part of a team

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

About the location

Set in a restored 18th‑century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivaled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you’re visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop‑ups and event spaces with sustainable innovations throughout.

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About the role

As a Guestroom Attendant, you’ll play a key role in ensuring our guests feel comfortable and well cared for during their stay. You will be responsible for cleaning and servicing guest rooms to the highest standards, maintaining cleanliness and presentation across the property, and helping to create a welcoming and relaxing environment for all our guests.

What you will do

• Clean and reset guest rooms to brand standards


• Change bed linens, make beds, and replenish towels and amenities


• Vacuum carpets, dust furniture, and clean bathrooms


• Report maintenance issues and lost property promptly


• Ensure housekeeping carts and storage areas are kept clean and organized


• Deliver guest requests with efficiency and a warm attitude

What you will bring

• Previous housekeeping or cleaning experience preferred, but not essential – full training provided


• Strong attention to detail and high cleanliness standards


• A friendly, polite, and helpful attitude


• Ability to work independently and as part of a team


• Flexibility to work mornings, weekends, and holidays as needed

What we offer

• Excellent Training & Career development opportunities


• Hotel Service Charge


• Free meals in our staff restaurant while on duty including fruits, coffee/tea available throughout the day


• Shuttle bus service from the hotel between Fleet & Church Crookham


• Holiday entitlement increases with years of service up to 33 days off


• Opportunities to build a successful career with global potential!!


• Free uniform dry cleaning available


• Annual themed employee party and many social, charitable & sporting events throughout the year


• Access to Wagestream – salary advance benefit


• Employee recognition programmes