Hotel Services Assistant

Hywel Dda University Health Board; Cardigan; On-site; GBP 20,000 - 25,000; Part time

Job summary

A regional NHS health board in Cardigan is looking for a part-time Hotel Services Assistant. The role involves maintaining cleanliness in clinical and non-clinical areas, preparing and serving food to patients, and responding to cleaning requests. Candidates should be team-oriented and ideally able to communicate in Welsh. Schedules include 18 hours of work weekly, with an emphasis on supporting patient care and working alongside clinical staff.

Qualifications

• Experience in cleaning and housekeeping services.
• Ability to communicate in Welsh is desirable.
• Willingness to learn and improve language skills.

Responsibilities

• Maintain high standards of cleanliness in clinical and non-clinical areas.
• Prepare and serve food and beverages to patients.
• Respond to unscheduled cleaning requests.

Skills

Teamwork

Ability to follow instructions

Pressure management

Job description

Do you enjoy meeting people and the satisfaction of doing a good job that really makes a difference? If the answer is yes, please do contact us, as we can offer excellent working conditions as a Hotel Services Assistant working at Cardigan Integrated Care Centre.

We are currently seeking to recruit a confident and committed individual to join our team and be responsible for a high standard of cleaning and housekeeping services.

Join us in a permanent part-time role, working 18 hours per week, with hours between 13:00 and 20:00 spread over 5 days.

The successful candidate will play an active role within the support team; the main duties of the post include general cleaning of ward/departmental areas of the hospital.

In your supporting statement, please include evidence to show any previous experiences (paid or unpaid) that reflect team work and/or relevant skills to this role.

Main duties of the job

Hotel Services Assistants are responsible for achieving and maintaining high standards of cleanliness throughout all clinical and non clinical environments, along with providing a food and beverage service to inpatients.

The main duties on a day to day basis , include general cleaning of the ward and departments, preparing and serving patient food and beverages 3 times a day, responding to requests for unscheduled cleaning, and working as a team alongside clinical staff to ensure our patients receive the best care possible.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh isdesirablefor this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 12/01/2026

Person Specification

Skills and Attributes

• Ability to understand and follow routine instructions
• Ability to work under pressure and respond to changing demands at short notice

Other

• Welsh Speaker (Level 1) or willingness to work towards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.