Hotel Receptionist

The Slaughters Country Inn; Lower Slaughter; On-site; GBP 20,000 - 22,000; Full time

Job summary

A charming country inn in Lower Slaughter is seeking a passionate Receptionist to enhance guest experiences. In this role, you'll assist guests from check-in to check-out, offer recommendations on local attractions, and build strong relationships with your team. We offer competitive pay, service charge, and snazzy perks such as discounts on food and drinks across our hotels. If you're committed to delivering excellent service and creating lasting memories for guests, we want to hear from you!

Benefits

Competitive pay and service charge

Retail and hospitality perks via Perkbox

25% discount on food & beverage

Free meals when on duty

Opportunities for learning and development

Internal promotions

Milestone awards

Qualifications

• Experience working in a similar role is preferred.

Responsibilities

• Hosting guests from check-in to check-out, including booking tables and advising on local hotspots.
• Building close relationships across teams.
• Ensuring all guests have a memorable experience.
• Being a team player by assisting other departments when needed.

Job description

Location: Set in the heart of one of the most picturesque Cotswold villages, The Sl завтра Сountry Inn offers the authentic charm of a traditional village inn. The hotel may offer on‑ or off‑site staff accommodation and free parking on site.

We pay our team a monthly SERVICE CHARGE that all goes సినిమ into one pot; 100% of that is shared amongst the team. This can be around £260 a month (approximately £3,200 a year) on top of base pay.

Contact us via WhatsApp with the word FAMILYFIRST to [phone] to ask for details and apply, or use the normal application process.

Come join our team as a Receptionregon and let your passion and personality shine.

We value culture and encourage everyone to show thoughtfulness towards each other and our guests.

This role suits someone with experience working in a similar role.

As host, you help guests create lasting memories.

Key Points about the role:

• Hosting guests from check‑in to check‑out, including booking tables, advising on local hotspots, and chatting.
• Building close relationships across teams, as many of us become friends.
• Ensuring all guests have a memorable experience.
• Being a team player by lending assistance to other departments on occasion.

We value a healthy work/life balance, so we try to be fair with our rosters and ask for flexibility in return.

Perks:

• Competitive pay and a competitive rate of pay regardless of age, plus service charge and tips on top.
• Retail and hospitality perks via our Perkbox platform.
• 25% discount on food & beverage across our hotels and a staff rate of £25 B&B per person across the group; family and friends receive special rates.
• External Confidential Helpline via our Employee Assistance Programme.
• Free meals when on duty.
• We encourage curiosity; all staff can learn and develop with unique pathways.
• Internal promotions up to the General Manager level.
• Milestone awards: Champagne, afternoon tea, dinner for your special someone; additional gifts and extra days off for reaching major milestones.

Our family of hotels offers unique guest experiences, from the award‑winning Gidleigh Park in Devon to the 900‑year‑old Amberley Castle, to the modern Abode Manchester and more. See the full group at www.brownswordhotels.co.uk.

If you enjoy learning and sharing your wisdom, get in touch.

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Hotel Receptionist • Lower Slaughter, United Kingdom, United Kingdom