Hotel Operations Manager

Paymán Club; Cambridge; On-site; GBP 100,000 - 125,000; Full time

Job summary

A hospitality management company based in Cambridge is seeking an experienced individual to manage on-site hotel team, oversee maintenance tasks, and ensure guest satisfaction. Responsibilities include managing daily rosters, addressing guest complaints promptly, and ensuring compliance with safety regulations. The ideal candidate should be flexible with working hours including weekends and public holidays. The starting pay for this position is £28,000 annually.

Responsibilities

• Manage all on-site team members and oversee daily rosters.
• Responsible for matching billing hours with work performed.
• Respond to guests’ complaints and ensure smooth check-in/check-out.
• Oversee maintenance and repairs in individual rooms and common areas.

Job description

A hospitality management company based in Cambridge is seeking an experienced individual to manage on-site hotel team, oversee maintenance tasks, and ensure guest satisfaction. Responsibilities include managing daily rosters, addressing guest complaints promptly, and ensuring compliance with safety regulations. The ideal candidate should be flexible with working hours including weekends and public holidays. The starting pay for this position is £28,000 annually.