Hotel Operations Leader - Deputy General Manager

Minor Hotels; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A renowned hotel brand in London is seeking an experienced Deputy General Manager to oversee hotel operations and lead teams in delivering exceptional guest experiences. The ideal candidate will have a strong background in hospitality management, be a dynamic leader who thrives under pressure, and possess excellent communication skills. Responsibilities include overseeing departments, stepping in for the General Manager, and managing operational costs. This role offers a competitive compensation package and career development opportunities within a global hotel chain.

Benefits

Employee & Family and friends rates in all Minor Hotels

Private Health care and Dental care

Free Meals on Duty

Enhanced employer Pension contribution of 5%

Generous Bonus Opportunities

Career development opportunities

Qualifications

• Proven experience in hospitality management, preferably in a 4-star or lifestyle hotel.
• Ability to inspire teams and make quick decisions under pressure.
• Strong communication and interpersonal skills.

Responsibilities

• Oversee all hotel departments to ensure seamless operations.
• Step in for the General Manager when needed.
• Manage critical incidents calmly and effectively.

Skills

Hospitality management experience

Leadership skills

Quick decision-making

Excellent communication

Cost control expertise

Knowledge of hotel commercial processes

Hands-on problem solving

Operational management experience

Job description

A renowned hotel brand in London is seeking an experienced Deputy General Manager to oversee hotel operations and lead teams in delivering exceptional guest experiences. The ideal candidate will have a strong background in hospitality management, be a dynamic leader who thrives under pressure, and possess excellent communication skills. Responsibilities include overseeing departments, stepping in for the General Manager, and managing operational costs. This role offers a competitive compensation package and career development opportunities within a global hotel chain.