Hotel Manager

Whitbread; Walsall; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading hotel brand in Walsall is seeking a Hotel Manager to lead a team and elevate guest satisfaction. This role involves managing daily operations, ensuring safety standards, and fostering a positive working environment. The ideal candidate should possess previous management experience in hospitality, strong leadership skills, and a passion for customer service. Join a company that offers award-winning training and career prospects.

Benefits

Performance-related company bonus scheme

Pension Scheme

33 days annual leave

Discounts at shops and utilities

Whitbread Privilege Card

Qualifications

• Previous management experience in hospitality or a similar environment.
• Strong leadership skills and passion for customer service.
• Excellent team management and communication skills.

Responsibilities

• Lead and motivate the Front of House and Housekeeping teams.
• Manage daily hotel operations, including the bar and kitchen.
• Drive improvement and spot commercial opportunities.
• Ensure health and safety standards are met throughout the hotel.

Skills

Leadership skills

Customer service

Team management

Communication skills

Job description

Premier Inn Walsall M6 J10
Salary: £28,000 - £29,500
Location: Bentley Green, Bentley Road North, WS2 0WB

Become the leader of a hospitality Dream Team. As a Hotel Manager at the UK’s leading hotel brand, you’ll elevate guest satisfaction, preserve our unique culture, and use your management experience to make your hotel a success. As the leader of the hotel, you’re responsible for the safety of everyone within it.

Why you’ll love it here

• Award‑winning induction and training
• Performance‑related company bonus scheme, Pension Scheme and Share Save Scheme
• Whitbread Privilege Card giving you 25% off in our restaurants and up to 50% off in Premier Inn Hotels
• 33 days annual leave (including bank holidays)
• Discounts at shops, utility bills, travel, cinema trips, supermarkets and more through Perks at Work

What you’ll do

• Lead and motivate the Front of House and Housekeeping teams to ensure outstanding service and compliance with brand standards
• Manage daily hotel operations, including the bar and kitchen, to maintain our position as the UK’s number one
• Understand the bigger picture, drive improvement and spot commercial opportunities
• Ensure health and safety standards are met throughout the hotel and maintain high‑quality standards

What you’ll need

• Previous management experience in hospitality or a similar environment where you led a team to success
• Strong leadership skills with a passion for customer service
• Excellent team management and communication skills with a warm, genuine approach and the ability to engender trust and win support at all levels
• Commitment to safety and maintaining high standards of service

At Premier Inn we do hotel jobs differently. We’re a Great British business and the UK’s biggest hotel brand, offering award‑winning training, full support for your development and brilliant career prospects.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).