Hotel Manager

Whitbread Plc; Sittingbourne; On-site; GBP 35,000 - 45,000; Full time

Job summary

A major hotel chain in Sittingbourne seeks an experienced hospitality manager to lead Front of House, Housekeeping, and Maintenance teams. You will manage daily operations, ensuring high service standards and a welcoming environment. Ideal candidates should possess strong leadership skills, a commitment to customer service, and the ability to drive improvement. The company promotes an inclusive workplace culture, welcoming varied backgrounds and situations.

Benefits

25% off in restaurants and up to 50% off in Premier Inn Hotels

33 days annual leave

Discounts at shops and utilities through Perks at Work

Qualifications

• Previous management experience in hospitality.
• Strong leadership skills with a passion for customer service.
• Excellent team management and communication skills.
• Commitment to safety and high service standards.

Responsibilities

• Lead and motivate Front of House, Housekeeping, and Maintenance teams.
• Manage daily operations in hotel including bar and kitchen.
• Drive improvement and commercial opportunities.
• Ensure health and safety standards are met.

Skills

Leadership skills

Customer service

Team management

Communication skills

Job description

Benefits

• Whitbread Privilege Card giving you 25% off in our restaurants and up to 50% off in our Premier Inn Hotels.
• 33 days annual leave (including bank holidays)
• Get discounts at shops, your utility bills, travel, cinema trips, supermarkets and more through Perks at Work.

What you'll do

• Lead and motivate our team of Front of House, Housekeeping and Maintenance to ensure outstanding service and compliance with our brand standards
• Work with the team to manage daily operations within the hotel, including the bar and kitchen, to keep us the UK's number one
• Understand the bigger picture and what really matters in your hotel to drive improvement and spot commercial opportunities
• Ensure health and safety standards are met throughout the hotel and to maintain our high-quality standards

Qualifications

• Previous management experience in the hospitality industry or similar environment where you led a team to success
• Strong leadership skills with a passion for customer service
• Excellent team management and communication skills with a warm, genuine approach to people and a capacity to engender trust and win support at all levels
• Commitment to safety and maintaining high standards of service

Company and Inclusion

Be a part of Premier Inn - a Great British business At Premier Inn, we do hotel jobs differently. Award-winning training. All the support you need to develop. And brilliant career prospects with the UK's biggest hotel brand. It's about giving our own people a great experience, so they give our guests the great all-round experience they expect from us. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.