Hotel Housekeeping Supervisor - Guest Experience Leader

Heeton Hospitality UK; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel operator in Glasgow is seeking a Housekeeping Supervisor to oversee the housekeeping department and maintain high standards. The role involves supervising staff, ensuring guest satisfaction, and conducting inspections. Ideal candidates should have previous supervisory experience in housekeeping and excellent communication skills. This position offers fantastic career potential, retention bonuses, and employee benefits including discounted hotel rates.

Benefits

Retention bonus on completion of 3 and 6 months

Service-based annual leave

Employee & Friends/Family discounted rates

Referral scheme

Exclusive access to employee recognition scheme

Qualifications

• Previous experience in a hotel housekeeping supervisory position.
• Good presentation and appearance.
• Willingness to multi-skill.

Responsibilities

• Supervise the activities of all team members ensuring high standards.
• Ensure smooth running of the Housekeeping Department in the absence of the manager.
• Daily monitoring of rooms through inspections.

Skills

Excellent verbal communication skills

Customer care skills

Flexibility to work a variety of shifts

Team collaboration

Job description

A leading hotel operator in Glasgow is seeking a Housekeeping Supervisor to oversee the housekeeping department and maintain high standards. The role involves supervising staff, ensuring guest satisfaction, and conducting inspections. Ideal candidates should have previous supervisory experience in housekeeping and excellent communication skills. This position offers fantastic career potential, retention bonuses, and employee benefits including discounted hotel rates.