Hotel General Manager: Lead Growth & Guest Excellence

Hilton Worldwide, Inc.; City of Westminster; On-site; GBP 60,000 - 90,000; Full time

Job summary

A prestigious hotel chain is seeking a General Manager for their London Paddington location. The role involves leading hotel operations, ensuring profitability, and enhancing guest and team experiences. The ideal candidate will have extensive experience in full-service hotel management, excellent communication skills, and creativity in transforming hotel operations. Strong commercial acumen and the ability to manage refurbishment projects are essential for success in this position.

Qualifications

• Established GM with experience in full-service complex hotel operations.
• Resilient and organised with proven project management abilities.
• Strong communicator focused on commercial ROI.

Responsibilities

• Manage and lead hotel operations.
• Ensure revenue, guest satisfaction, and team engagement goals are met.
• Lead capital projects and customer service improvements.

Skills

Hotel operations management

Communication

Project management

Commercial acumen

Job description

A prestigious hotel chain is seeking a General Manager for their London Paddington location. The role involves leading hotel operations, ensuring profitability, and enhancing guest and team experiences. The ideal candidate will have extensive experience in full-service hotel management, excellent communication skills, and creativity in transforming hotel operations. Strong commercial acumen and the ability to manage refurbishment projects are essential for success in this position.