Hotel General Manager: Lead, Grow Profit & Guest Excellence

ibis, ibis Styles, ibis budget; United Kingdom; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading hotel in London is seeking a passionate General Manager to oversee hotel operations and lead a diverse team. The ideal candidate will have experience in hotel management, strong leadership skills, and a proven track record in driving commercial success. Responsibilities include maximizing profitability, ensuring compliance, and maintaining service standards. This role is crucial for enhancing guest satisfaction and promoting the brand consistently throughout operations.

Qualifications

• Previous experience in a leadership role within a similar hotel brand or business.
• Passionate to grow and develop self and others.
• Strong collaborator with ability to build relationships.
• Strategic, creative and able to communicate effectively.
• Proven leader who is able to inspire others.
• Strong business acumen demonstrating success in driving commercial performance.

Responsibilities

• Lead overall management and strategic direction of the property.
• Maximize profit and manage financials of the property.
• Ensure compliance with operating controls and legislation.
• Be involved in recruitment processes to select the best fit.
• Champion employee engagement and promote a collaborative environment.
• Maintain product and service quality standards for guest satisfaction.
• Promote the brand and ensure standards are executed consistently.

Skills

Leadership

Commercial acumen

Strategic vision

Interpersonal skills

Inspiring others

Relationship building

Job description

A leading hotel in London is seeking a passionate General Manager to oversee hotel operations and lead a diverse team. The ideal candidate will have experience in hotel management, strong leadership skills, and a proven track record in driving commercial success. Responsibilities include maximizing profitability, ensuring compliance, and maintaining service standards. This role is crucial for enhancing guest satisfaction and promoting the brand consistently throughout operations.