Hotel General Manager

Flow Sports Personnel Ltd; Manesty; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel operator in the UK is seeking a General Manager for their flagship Hotel in the picturesque Lake District. This role provides the opportunity to lead daily operations, manage financial performance, and implement strategic initiatives. Candidates should demonstrate strong leadership skills and be financially astute. The position offers a chance to inspire a team and enhance the hotel's profile while enjoying support from central teams across various departments.

Qualifications

• Proven experience in hotel management or a similar leadership role.
• Strong financial acumen with proven ability to manage P&L.
• Exceptional communication and leadership skills.

Responsibilities

• Lead daily operations across hotel, spa, and dining departments.
• Oversee financial responsibility including budgeting and cost control.
• Develop and implement marketing and revenue strategies.

Job description

Our client is a leading Hotel operator based in Cumbria. They are currently looking to recruit a General Manager for their flagship Hotel operation, based in the heart of the picturesque Lake District.

This is a rare opportunity to lead one of the UK’s most iconic spa-hotel destinations. Following the internal promotion of our clients General Manager, who has successfully led the hotel since 2020, we are looking for a strategic and commercially focused leader to continue that legacy, enhance the hotel's profile, and drive growth.

You’ll be the figurehead of the hotel — combining strategic vision with hands‑on leadership, inspiring your team, engaging with guests, and overseeing all areas of the operation. You will enjoy autonomy within an agile business, with strong support from our clients Group Operations Manager and dedicated central teams in HR, Finance, Marketing, Revenue, and Central Reservations.

Key Responsibilities

• Lead daily operations across hotel, spa, and F&B departments, ensuring excellence and cohesion
• Own full financial responsibility including budgeting, P&L performance, and cost control
• Instigate and oversee commercial initiatives across weddings, spa, dining, and seasonal campaigns
• Guide your departmental managers in executing effective marketing and revenue strategies
• Monitor and respond to guest feedback to drive continuous improvement
• Ensure consistent service delivery across all depar...