Hotel Duty Manager – Luxury Hotel – £30,000 – Aberdeenshire, Scotland

Paramount Personnel; Braemar; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury hotel in Aberdeenshire seeks an experienced Hotel Duty Manager. Responsibilities include overseeing hotel operations, ensuring excellent customer service, and managing guest relations. The ideal candidate has leadership experience in luxury hospitality and is passionate about guest satisfaction. This role offers a salary of £30,000 and opportunities for career progression.

Benefits

Share of tronc

Live In Available

Excellent career progression

Qualifications

• Experience in a Duty Manager or Assistant GM role in a luxury hospitality setting.
• Strong leadership skills and ability to manage guest relations.

Responsibilities

• Oversee the smooth running of the hotel during shifts.
• Support reception, reservations, and housekeeping operations.
• Monitor guest trends and improve service offerings.
• Handle guest complaints and resolve issues.

Skills

Customer service skills

Leadership

Operational efficiency

Job description

Hotel Duty Manager – Luxury Hotel – £30,000 – Aberdeenshire, Scotland

• Hotel Duty Manager
• £30,000
• Share of tronc
• Live In Available
• Immediate start
• Excellent career progression

Paramount Personnel are recruiting for a passionate and experienced Hotel Duty Manager, to join its establishment, a luxury Hotel within the Aberdeenshire area.

As a key member of a driven management team, you will be responsible for overseeing the smooth running of the Hotel during shifts, ensuring guests receive the highest of customer service, whilst maximising operational efficiency. Working closely with senior management, the successful Hotel Duty Manager will have experience within a Duty Manager/Assistant GM role, within a luxury hospitality setting.

Hotel Duty Manager responsibilities to include;

• You will support the reception, reservations & housekeeping department with the day-to-day operation.
• Undertake shifts on reception & reservations.
• When required support the housekeeping department with the checking of rooms.
• Support other HOD’s with training and induction to ensure we meet our legislative duties and help the development of our team members.
• You will monitor guest trends and develop the service offering at the hotel to improve profitability.
• You will form part of the duty manager rota, and partake In shifts as scheduled by the Hotel Manager.
• Proactively look to rectify guest issues.
• Respond to guest’s complaints face to face and in person.

Acting as part of the day-to-day management of the Hotel, you’ll be a strong leader with impeccable customer service skills and passionate towards delivering outstanding customer service.

For more information on this excellent Hotel Duty Manager opportunity, please contact James on 0345 241 1000 or apply directly.

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