Hotel Duty Manager

www.whitbreadcareers.com - jobboard; Glasgow, Castleford, Chester, Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain seeks a Duty Manager for their London Fulham location. The role involves managing a high-performing team to ensure an exceptional guest experience. Candidates should have experience in leadership from retail or similar fields. Responsibilities include overseeing health and safety compliance and team management. Immediate start available, with a pay rate of up to £15.36 per hour for 37.5 hours weekly. This is an inclusive workplace that values diversity and encourages applications from all backgrounds.

Benefits

Premium discounts on hotel stays and meals

Pension and saving schemes

Various shopping and utility discounts

Qualifications

• Experience in retail or similar roles where leadership skills can be demonstrated.
• Ability to inspire a team and deliver outstanding customer service.
• Strong communication and organizational skills.

Responsibilities

• Manage a reliable, high-performing team to ensure hotel operations run smoothly.
• Oversee health and safety standards and enhance guest experiences.
• Provide leadership and support to team members.

Skills

Leadership

Customer experience

Communication skills

Organizational skills

Job description

We're currently recruiting in our London Fulham Premier Inn. Working 37.5 hours per week, paying up to £15.36 per hour.

Come and be a Duty Manager at Premier Inn in London Fulham.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £15.36 per hour

HOURS: 37.5 hours a week

LOCATION: London Fulham Premier Inn
295 North End Road, London, W14 9NS

Why you’ll love it here

Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.

Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.

Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.

Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do

Join our team at London Fulham Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high‑performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under‑represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non‑binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part‑time and flexible working. Where possible we will support this.

Job ref: 129964-4492
Advertised: 23 Dec 2025

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