Hotel Duty Manager

Premier Inn; Castleford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-known hotel chain is seeking a Duty Manager to join their Castleford location. This role involves leading a team to ensure smooth hotel operations while delivering exceptional customer experiences. The ideal candidate will have proven leadership skills, particularly in a retail environment, and a passion for customer service. This full-time position offers a competitive pay rate and opportunities for growth within the company.

Benefits

Training and support

Benefits card with discounts

Pension and saving schemes

Various discounts on services

Qualifications

• Proven leadership experience in a retail or similar environment.
• Ability to deliver outstanding customer experience.
• Excellent communication and organizational skills.

Responsibilities

• Manage a high-performing team ensuring smooth hotel operations.
• Ensure health & safety standards are met.
• Create an exceptional guest experience.

Skills

Leadership

Customer service

Communication

Organizational skills

Job description

Duty Manager - Castleford (Xscape,M62,J32) Premier Inn

Come and be a Duty Manager at Premier Inn in Castleford (Xscape,M62,J32).

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE:
Up to £13.36 per hour (day shift)

CONTRACT TYPE:
Fixed-term Contract

HOURS:
37 hours a week

LOCATION:
Castleford (Xscape,M62,J32) Premier Inn
Colorado Way, Castleford, West Yorkshire, WF10 4TA

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Castleford (Xscape,M62,J32) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high‑performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.