Hotel Director

ATRIUM HOTEL LIMITED Heathrow; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury hotel group in the United Kingdom is seeking a Hotel Director to oversee hotel operations and maximize performance metrics across various departments including Food & Beverage, Guest Relations, and more. The ideal candidate will have at least five years of senior leadership experience in a luxury hotel or cruise environment, strategic planning capabilities, and excellent interpersonal skills. This role requires a strong ability to lead diverse teams and ensure compliance with corporate standards.

Qualifications

• Minimum of five years' experience as a senior leader in a luxury (4/5 star) hotel or cruise industry.
• Ability to lead with a 'global' perspective in a diverse environment.
• Knowledge of organizational planning and execution.

Responsibilities

• Oversee functions of Hotel Operations and maximize results on targets.
• Manage departments within Hotel Operations effectively.
• Drive positive performance metrics in KPIs.

Skills

Leadership

Communication

Problem-solving

Interpersonal skills

Education

Bachelor's degree in hospitality management or related field

Tools

Intermediate computer software skills

Job description

Hotel Director

The Hotel Director oversees the functions of Hotel Operations onboard the vessel and is accountable for driving and maximizing positive results on all company based targets and Key Performance Indicators (KPI's). The Hotel Operations Department consists of Food & Beverage, Housekeeping, Guest Relations, Finance, Entertainment, IT & Data Systems, Cruise Sales, and all onboard revenue-generating areas. The Hotel Director is responsible for the day to day operation and performance of all of the departments within Hotel Operations.

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Qualifications

• Minimum of five years' experience as a senior leader in a luxury (4/5 star) hotel or cruise industry environment.
• Excellent communication, problem solving, decision making and interpersonal skills.
• Ability to lead with a "global" perspective in a culturally diverse and dynamic environment.
• Knowledge of the principles and processes involved in business and organizational planning, coordination and execution.
• Strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
• Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
• Knowledge of policies and practices involved in the human resources function.
• Ability to lead teams in a positive and productive manner by inspiring and developing individuals and effectively managing processes.
• Bachelor's degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent (Preferred), or "on the job" progressive experience equivalent.
• Intermediate computer software skills required.