Hospitality Team Leader – Guest Experience & Growth

Prezzo Ltd; Bath; On-site; GBP 29,000 - 32,000; Full time

Job summary

An Italian restaurant chain located in Bath is seeking an experienced Assistant Manager to lead a team and enhance guest experiences. This role involves managing shifts, delivering exceptional hospitality, and coaching team members. Candidates should have a strong background in hospitality management and a passion for service. The position offers competitive pay, bonuses, and valuable perks, such as free meals and discounts. Join a supportive culture where your leadership contributes to a positive work environment.

Benefits

Free meals on shift

50% staff discount

Birthday day off

Wellbeing support

Exclusive hospitality rewards

Qualifications

• Proven experience as a Supervisor, Team Leader, or Assistant Manager in hospitality.
• A passion for guest service and Italian cuisine.
• Understanding of restaurant operations, compliance, and safety.

Responsibilities

• Lead shifts with confidence, energy, and purpose.
• Deliver exceptional guest experiences that embody our Hospitality Magic.
• Drive sales, upselling, and promotions to achieve KPIs.

Skills

Leadership

Guest service

Team building

Commercial awareness

Communication

Decision making

Job description

An Italian restaurant chain located in Bath is seeking an experienced Assistant Manager to lead a team and enhance guest experiences. This role involves managing shifts, delivering exceptional hospitality, and coaching team members. Candidates should have a strong background in hospitality management and a passion for service. The position offers competitive pay, bonuses, and valuable perks, such as free meals and discounts. Join a supportive culture where your leadership contributes to a positive work environment.