Hospitality Supervisor / Team Leader

Bartlett Mitchell; City of Westminster; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading catering company in the UK seeks a Hospitality Supervisor to deliver exceptional service for high-profile events. Your role will involve liaising with clients, setting up meeting rooms, and ensuring health and safety standards. Ideally, you will hold Food Safety and Health & Safety certifications. The position offers various benefits, including a day off for your birthday and development opportunities with Michelin-starred chefs.

Benefits

Annual day off for your birthday

Monthly masterclasses with Michelin-starred chefs

Fully funded development courses

Discounts at retail and leisure outlets

Cycle-to-work scheme

Paid day off for volunteering

Free lunch every workday

24/7 access to Mental Health Charter App

Enhanced parental leave benefits

Paid leave for fertility treatments

Grandparent leave

Qualifications

• Experience in a hospitality or catering environment.
• Ability to follow procedures and maintain high standards.
• Willingness to learn and undertake training provided.

Responsibilities

• Liaise with the client reception team regarding bookings.
• Host lounge service and set up meeting rooms.
• Ensure compliance with food & health & safety requirements.

Skills

Hospitality service

Attention to detail

Communication

Education

Food Safety Level 2

Health & Safety Level 2

Job description

Hospitality Supervisor

We're a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Hospitality Supervisor to join our team.

From high profile events and functions to corporate meetings, you'll ensure every customer experience is a positive one. Providing an efficient and high standard of hospitality service, you'll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential.

Responsibilities

Your daily duties will include liaising with the client reception team regarding all bookings and booking updates, hosting a lounge service in our exec lounge, setting meeting rooms to required standards, delivery of all food and beverage requirements, and responsible for all food & health & safety requirements. You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. And you'll be sure to liaise with customers to ensure their needs have been met.

Qualifications

Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you'll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services. BM Caterers are committed to supporting your training and development to achieve your career goals.

Benefits

• An annual day off for your birthday!
• Monthly masterclasses with Michelin-starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle-to-work scheme.
• Freedom Friday - a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.