Hospitality Supervisor/Team Leader

bartlett mitchell - #HLHolborn; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading contract catering company in the City of London seeks a Hospitality Supervisor. The role involves ensuring high standards of hospitality service, setting up and serving in meeting rooms and lounge areas, and compliance with food safety and health regulations. Ideal candidates will hold Food Safety and Health & Safety Level 2 certificates. The position offers various unique benefits including paid volunteer days, lunch every workday, and fully funded development courses.

Benefits

Annual day off for your birthday

Monthly masterclasses with Michelin-starred chefs

Fully funded development courses

Discounts at retail and leisure

Cycle-to-work scheme

Freedom Friday - paid volunteer day

Free lunch every workday

24/7 access to Mental Health App

Enhanced parental leave benefits

Paid leave for fertility treatments

Grandparent leave

Qualifications

• Strong listening skills to follow instructions accurately.
• Experience in hospitality service is a plus.
• Willingness to undergo training and read company manuals.

Responsibilities

• Liaise with client reception for bookings and updates.
• Host lounge service and set up meeting rooms.
• Ensure food and health safety requirements are met.

Skills

Effective communication

Attention to detail

Ability to take instructions

Education

Food Safety at Level 2

Health & Safety at Level 2

Job description

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Hospitality Supervisor to join our team.

From high profile events and functions to corporate meetings, you’ll ensure every customer experience is a positive one. Providing an efficient and high standard of hospitality service, you’ll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential.

Your daily duties will include liaising with the client reception team regarding all bookings and booking updates, hosting a lounge service in our exec lounge, setting meeting rooms to required standards, delivery of all food and beverage requirements, and responsible for all food & health & safety requirements.

You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. And you’ll be sure to liaise with customers to ensure their needs have been met.

Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services. BM Caterers are committed to supporting your training and development to achieve your career goals.

Benefits

• An annual day off for your birthday!
• Monthly masterclasses with Michelin-starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle-to-work scheme.
• Freedom Friday – a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website

Compensation: To be discussed