Hospitality Shift Leader & Service Coach

Nell Gwynne; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A popular pub in Westminster is seeking a Supervisor who is passionate about delivering exceptional customer service and has strong leadership skills. The ideal candidate will help build rapport within the team and train staff to enhance their skills. Commitment to a career in hospitality is essential, and the role offers opportunities for ongoing development. Join a reputable pub and be part of a team dedicated to customer delight.

Benefits

Access to career pathway and training courses

Free meals

Weekly pay

28 days holiday per year

Discounts at Young's Pubs

Share save scheme

Company pension scheme

Qualifications

• Passionate about delivering exceptional customer service every time.
• Ability to build rapport with customers and team members.
• Committed to a career in hospitality with ongoing development.

Responsibilities

• Deliver exceptional customer service consistently.
• Train team members to ensure they have the knowledge to delight customers.
• Act as a responsible key holder to lead shifts safely.

Skills

Exceptional customer service

Team leadership

Training skills

Job description

A popular pub in Westminster is seeking a Supervisor who is passionate about delivering exceptional customer service and has strong leadership skills. The ideal candidate will help build rapport within the team and train staff to enhance their skills. Commitment to a career in hospitality is essential, and the role offers opportunities for ongoing development. Join a reputable pub and be part of a team dedicated to customer delight.