Hospitality Sales and Operations Executive

Morgan Hunt UK Limited; Greater London; On-site; GBP 35,000; Full time

Job summary

A renowned hospitality venue in the UK is looking for an enthusiastic Hospitality Sales and Operations Executive to provide exceptional sales and logistical support for their Hospitality team. Key responsibilities include establishing sales targets, managing client relationships, and leading engaging events for key clients. The ideal candidate should be proactive, self-motivated, and possess strong social skills. This is a unique opportunity to grow in the hospitality sector at an iconic location.

Qualifications

• Proactive and self-motivated with the ability to drive sales and meet targets.
• Professional personal appearance with necessary social skills to deal with a wide range of clients.
• Ability to maintain a proactive and well-organised structure to the working week.

Responsibilities

• Establish and reach new business and repeat business targets for sales.
• Generate hospitality sales through proactive/reaction strategies.
• Maintain client relationships and ensure high-level customer service.
• Manage schedule of entertaining for key clients.

Skills

Proactive

Self-motivated

Strong customer service skills

Sales strategies development

Relationship management

Job description

Hospitality Sales and Operations Executive

£35,000

We are recruiting for an enthusiastic and experienced Hospitality Sales and Operations Executive to join The Royal Albert Hall's Hospitality team to provide exceptional sales, marketing, and logistical support for the department. You will help achieve their vision of being the home of breathtaking moments and lasting memories.

Key Responsibilities

• Establish and reach new business and repeat business targets for sales
• Generate hospitality sales and achieve targets through proactive and reactive selling strategies including industry research, proactive calls, presentations, show‑rounds
• Develop and maintain a comprehensive database of corporate, private, and third‑party agency clients
• Manage client relationships and ensure client retention by providing a high level of customer service and building strong professional relationships
• Act as primary point of contact for all incoming sales enquiries
• Lead on converting enquires and oversee planning and delivering experiences to an exceptional standard
• Implement effective client post‑event follow up to encourage repeat business
• Manage schedule of entertaining for key clients and arrange and lead engaging entertaining events
• Work collaboratively with the Hospitality Manager and marketing department to support on marketing plan and new business initiatives

Candidate Profile

• Proactive and self‑motivated with the ability to drive sales and meet targets and deadlines
• The ability to maintain a proactive and well organised structure to the working week
• A professional personal appearance and the necessary social skills to deal with a wide range of clients

Why Apply

Since they opened their doors in 1871, the Royal Albert Hall has been home to the world's leading figures in music, dance, entertainment and conversation. From the Suffragettes to Stormzy, Elgar to Einstein, the Beatles to Bassey… icons grace our stage.

This is an exciting opportunity for individuals wishing to further their career in the Hospitality sector at a world‑class venue. For more information in regards to the role and The Royal Albert Hall, please see the recruitment pack for more detailed information about this role and a cover letter is also required.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.