Hospitality Receptionist — Start Your Career in Scenic Hotels

Crerar Hotels Group; Dunkeld; On-site; GBP 10,000 - 40,000; Full time

Job summary

A renowned hotel chain in Scotland is looking for a friendly and efficient Receptionist to join their team. This role is pivotal in providing outstanding customer service and ensuring guests feel welcome. Responsibilities include managing guest inquiries, handling daily tasks, and upselling amenities. The position offers an hourly rate of £13.02, along with fantastic benefits such as instant wage access, health rewards, training opportunities, and exclusive discounts at beautiful locations. Apply now to embark on a rewarding career in hospitality.

Benefits

Wagestream – Instant access to earned wages

YuLife – Health and well-being rewards

Echo – New communications platform

Career Development – Training and progression opportunities

Employee recognition and reward scheme

Exclusive Discounts on stays and dining

Work in breathtaking locations

Qualifications

• Experience in the hospitality industry is an advantage.
• Ability to manage guest enquiries and deliver high-quality service.
• Confidence in upselling hotel amenities.

Responsibilities

• Be the welcoming face of the hotel for guests.
• Handle daily banking tasks and answer calls.
• Manage guest inquiries and ensure memorable stays.

Skills

Excellent communication skills

Customer service focus

Friendly and approachable demeanor

Strong phone manner

Quick learning ability

Tools

Hotel booking systems

CRM systems

Job description

A renowned hotel chain in Scotland is looking for a friendly and efficient Receptionist to join their team. This role is pivotal in providing outstanding customer service and ensuring guests feel welcome. Responsibilities include managing guest inquiries, handling daily tasks, and upselling amenities. The position offers an hourly rate of £13.02, along with fantastic benefits such as instant wage access, health rewards, training opportunities, and exclusive discounts at beautiful locations. Apply now to embark on a rewarding career in hospitality.