Hospitality Manager

Levy UK; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global hospitality partner in the UK is seeking a dynamic Hospitality Manager to lead operations and ensure stellar guest experiences. This role requires experience in event management and hospitality operations, along with strong communication skills. You will maintain high standards of service, collaborate with the venue team, and support operational planning for events. This position offers a competitive salary and excellent benefits, including healthcare and wellbeing support, plus generous leave arrangements.

Benefits

Healthcare & wellbeing support

23 days' annual leave plus bank holidays

Mental health support

Professional subscriptions and ongoing training

Meals on duty

Qualifications

• Experience in event management, hospitality operations, or a related field.
• Strong communication and teamwork skills.
• Passion for guest experience and service excellence.
• Ability to thrive in a fast‑paced, dynamic environment.

Responsibilities

• Lead the delivery of world‑class hospitality services across all venue functions.
• Collaborate with the venue team to ensure seamless operational performance.
• Maintain high standards of quality, safety, and service excellence.
• Support operational planning for events, including staffing and logistics.

Skills

Event management

Hospitality operations

Strong communication skills

Teamwork

Guest experience

Education

Relevant educational or professional qualifications

Job description

Hospitality Manager - [Venue Name], [Location]

Full-Time / Permanent

£27000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We’re looking for a dynamic hospitality manager to lead operations and ensure stellar guest experiences at our venue.

About Levy

Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet.

Trusted by some of the world’s most iconic stadiums, entertainment venues, and major events – from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London – we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show‑stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

Hospitality Manager – The Role

• Lead the delivery of world‑class hospitality services across all venue functions.
• Collaborate with the venue team to ensure seamless operational performance and guest satisfaction.
• Maintain high standards of quality, safety, and service excellence.
• Support operational planning for events, including staffing, inventory, and logistics.

What We’re Looking For

• Experience in event management, hospitality operations, or a related field.
• Strong communication and teamwork skills.
• Passion for guest experience and service excellence.
• Ability to thrive in a fast‑paced, dynamic environment.
• Any required educational or professional qualifications.

What You’ll Get in Return

• Competitive salary with bonus and full company benefits.
• 23 days' annual leave plus bank holidays, birthday off, and a holiday purchase scheme.
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments).
• Mental health support: 24/7 Employee Assistance Programme.
• Family benefits:
  • 2 days additional leave after returning from maternity leave.
  • Day off for your baby’s first birthday.
  • Enhanced family leave.
• Perks & discounts:
  • Shopping, entertainment, and travel discounts.
  • 20% off Nuffield Health and 10% off PureGym memberships.
• Financial wellbeing:
  • Pension scheme.
  • Life Assurance.
  • Preferred rates on salary finance products.
• Development opportunities:
  • Professional subscriptions.
  • Ongoing training and structured career pathways.
• Meals on duty included.

Why Join Us?

Levy UK & Ireland is part of Compass Group, the world’s largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences – and shape the future of hospitality.

Variable shift patterns are part of the role and can be discussed during the interview process.