Hospitality Manager

Aramark Ltd; Mountain Ash; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality provider in Mountain Ash is seeking an experienced Hospitality Manager to oversee match day and event operations. The role requires strong leadership and proven expertise in a fast-paced environment, ensuring exceptional service for guests. You will manage a large team, maintain health and safety standards, and drive operational excellence. Competitive salary and various benefits are offered, including generous leave and a pension scheme.

Benefits

Competitive salary

Generous annual leave

Holiday purchase scheme

Pension scheme

Life assurance

Benefits app: discounts and support

Qualifications

• Proven experience in hospitality management within large-scale venues.
• Strong leadership and people management skills.
• Excellent organizational and problem-solving abilities.

Responsibilities

• Manage all hospitality operations for match days and events.
• Lead and motivate a large team to deliver outstanding customer experiences.
• Ensure compliance with health and safety standards.

Skills

Leadership

Customer service

Problem-solving

Organization

Adaptability

Job description

Aramark UK is proud to deliver premium hospitality at Principality Stadium - Wales' most iconic venue. We're looking for an established Hospitality Manager to lead our match day and event hospitality operations, ensuring exceptional service and unforgettable experiences for every guest.

This is a hands‑on leadership role in a fast‑paced environment. You'll oversee the delivery of high‑quality hospitality across private suites, premium lounges and large‑scale banqueting, while driving operational excellence and team performance.

Your day

• Manage all hospitality operations for match days, concerts and major events
• Lead and motivate a large team of supervisors and service staff to deliver outstanding customer experiences
• Ensure compliance with health, safety and food standards at all times
• Work closely with culinary and operations teams to maintain service quality and consistency
• Oversee staffing plans, training and development to build a high‑performing team
• Monitor budgets, control costs and maximise profitability without compromising quality
• Act as the main point of contact for VIP clients and partners, ensuring exceptional service delivery

You'll bring

• Proven experience in hospitality management within stadiums, arenas, hotels, or large‑scale venues
• Strong leadership and people management skills
• Excellent organisational and problem‑solving abilities
• Ability to thrive under pressure and adapt quickly in a dynamic environment
• Passion for hospitality and delivering premium guest experiences
• Commercial awareness and experience managing budgets and KPIs

Benefits

• Competitive salary
• Generous annual leave that increases in line with service
• Holiday purchase scheme
• Pension scheme and life assurance
• Benefits app: discounts, online GP, mental health support and our EAP

If you already work for Aramark, you must notify your line manager before submitting your application.

As a proud Disability Confident employer, we encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

Our recruitment process is accessible and reasonable adjustments are available. If you require accommodations or have questions, please email [e-mail].

All applications will be treated in the strictest confidence.