Hospitality Host

Freemans Event Partners; Fernhill Heath; On-site; GBP 10,000 - 40,000; Part time

Job summary

A hospitality service provider in the UK is seeking engaging staff for an upcoming event at Sixways Stadium. Responsibilities include delivering excellent customer service, accurately processing orders, and maintaining cleanliness. Ideal candidates should have previous hospitality experience, excellent communication skills, and the ability to work in a fast-paced environment. This role offers the opportunity for future shifts and the chance to contribute to a memorable guest experience.

Qualifications

• Must be 18 years of age or older.
• Previous hospitality experience preferred.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service to guests during matches and events.
• Process orders and payments accurately.
• Maintain cleanliness in work areas and assist with set-up.
• Follow health and safety regulations.

Skills

Excellent customer service

Communication skills

Multitasking

Organisational skills

Job description

Hours & Contract

We are looking for engaging and sociable hospitality staff to join us on 27th December at Sixways Stadium for an approximately 8-hour shift, with the opportunity for future shifts in 2026 for the right candidates.

Job Summary

As a member of our hospitality team at Sixways Stadium, your primary responsibility will be to deliver outstanding customer service to guests during matches and other events. You will play a key role in creating a positive and memorable experience by providing a high-quality drinks service, responding to guest enquiries, and maintaining a clean and well-organised working environment.

Key Responsibilities

• Provide a warm, friendly, and professional welcome to all guests.
• Take and accurately process orders in a timely manner.
• Serve drinks in line with our high service standards.
• Process payments accurately using point-of-sale (POS) systems.
• Respond to guest enquiries and provide information about the stadium, events, and services.
• Maintain clean and organised work areas, including bars, counters, and service stations.
• Assist with setting up and breaking down hospitality areas before and after events.
• Monitor and replenish bar stock to ensure consistent availability.
• Follow all health and safety regulations, including food handling and hygiene standards.
• Work collaboratively with team members and supervisors to ensure smooth operations and excellent guest satisfaction.

Requirements

• Must be 18 years of age or older.
• Previous hospitality experience preferred.
• Excellent customer service and communication skills.
• Ability to work efficiently in a fast-paced environment.
• Strong multitasking and organisational skills.
• Flexibility to work evenings, weekends, and holidays.
• Ability to stand for extended periods.
• Knowledge of food and beverage safety regulations.
• Positive attitude, professional appearance, and strong team ethic.

At Sixways Stadium, we are committed to diversity and inclusivity and welcome applications from candidates of all backgrounds. If you have hospitality experience and a passion for delivering exceptional service, we would love to hear from you.

About Freemans Event Partners

Our Bars team specialises in delivering complete bar solutions for events, with a strong focus on driving revenue and volume while maintaining the highest service standards. We pride ourselves on delivering the Perfect Serve experience alongside partner brands such as Heineken UK, Moët & Chandon, Bacardi, AB InBev, and Diageo. We serve over 150 types of spirits, cocktails, champagne, lager, and cider, pouring more than 6.2 million pints of beer every year, ensuring guests never leave thirsty. Freemans Event Partners provides high-quality bar services across festivals, concerts, stadiums, and sporting venues. We work with some of the UK’s biggest events and venues, including major festivals, concert arenas, and leading sports stadiums.