Hospitality Duty Manager - Lead Guest Experience

Premier Inn; Coventry; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain in Coventry is seeking a Duty Manager to oversee operations and lead a high-performing team. This role involves ensuring safety standards and providing an exceptional guest experience. Candidates should have experience in retail or similar leadership roles and possess strong communication skills. The position offers a permanent contract with a pay rate of up to £13.36 per hour and opportunities for career growth within the company.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on various services

Qualifications

• Experience in retail or similar jobs leading teams.
• Skills to inspire and deliver outstanding customer experiences.
• Proven leadership skills.

Responsibilities

• Manage a high-performing team at the hotel.
• Ensure health & safety standards are met.
• Create an exceptional guest experience.

Skills

Leadership

Customer service

Communication

Organisational skills

Job description

A leading hotel chain in Coventry is seeking a Duty Manager to oversee operations and lead a high-performing team. This role involves ensuring safety standards and providing an exceptional guest experience. Candidates should have experience in retail or similar leadership roles and possess strong communication skills. The position offers a permanent contract with a pay rate of up to £13.36 per hour and opportunities for career growth within the company.