Hospitality Assistant — Guest Experience Champion

Compass Group UK; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality firm in Bristol is seeking a Hospitality Assistant to be the face of their business. This role involves delivering exceptional customer service, greeting guests, and ensuring a pleasant experience. The ideal candidate will have a passion for service, strong communication skills, and the ability to thrive in a team. Responsibilities include menu knowledge and compliance with hygiene standards. This permanent position is casual with zero guaranteed hours but offers great training opportunities and a welcoming culture.

Benefits

Great operational training and development

Life assurance scheme

Personal Development and Training opportunities

Wellbeing strategy

Regular social events

Holiday purchase scheme

High street discount vouchers

Qualifications

• Passion for delivering outstanding service and greeting customers.
• Ability to make decisions that benefit customers.
• Capacity to work under pressure.

Responsibilities

• Greeting and looking after guests for a delightful experience.
• Serving customers to ensure seamless personalized service.
• Knowledge of the menu to make recommendations.

Skills

Customer service

Teamwork

Communication skills

Initiative

Job description

A leading hospitality firm in Bristol is seeking a Hospitality Assistant to be the face of their business. This role involves delivering exceptional customer service, greeting guests, and ensuring a pleasant experience. The ideal candidate will have a passion for service, strong communication skills, and the ability to thrive in a team. Responsibilities include menu knowledge and compliance with hygiene standards. This permanent position is casual with zero guaranteed hours but offers great training opportunities and a welcoming culture.