Hospitality Assistant - Coventry

Equipment Sales & Service Limited.; Coventry; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company in the UK seeks a Hospitality Assistant to join their vibrant team. You will be responsible for ensuring guests have an excellent experience by providing outstanding service. The ideal candidate will possess strong communication skills, the ability to work under pressure, and a customer service orientation. This role offers competitive pay and opportunities for learning and development in a supportive environment.

Benefits

Competitive pay

Opportunities for learning and development

Celebration of individuality and diversity

Qualifications

• Passion for delivering outstanding service.
• Take initiative and make appropriate decisions.
• Desire to succeed in your role.

Responsibilities

• Greeting and looking after our guests.
• Ensuring a seamless personalised experience for customers.
• Being knowledgeable about the menu and making recommendations.

Skills

Excellent communication skills

Ability to work under pressure

Team player

Customer service orientation

Job description

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Your key responsibilities will include:

Key Responsibilities

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations
• Having a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Taking initiative and making decisions that are right for our customers
• Being an excellent team player with great communication skills
• Having a desire to succeed in your role
• Possessing the ability to work under pressure

As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!