Hospitality Assistant

Holroyd Howe; Tandridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading catering company is seeking a Hospitality Assistant to join their dedicated team at a prestigious school in a beautiful countryside setting. This full-time role involves providing exceptional service, supporting event delivery, and ensuring food hygiene standards. Candidates should have a passion for customer service, be excellent team players, and work well under pressure. Evening and weekend availability is required.

Benefits

28 days holiday including bank holidays

Volunteering days

Enhanced maternity leave

Training and development opportunities

Discounts via Perkbox app

Free meals while on shift

Qualifications

• Passion for delivering outstanding service.
• Ability to work under pressure.
• Experience in a customer service-oriented role is a plus.

Responsibilities

• Support the Hospitality Supervisor to deliver events.
• Greet and take care of guests.
• Serve customers with a personalized experience.
• Ensure compliance with Food Handling & Hygiene standards.

Skills

Customer service

Teamwork

Communication

Food Handling & Hygiene

Initiative

Job description

Overview

Title: Hospitality Assistant
Location: Woldingham School, Marden Park, Woldingham, Surrey
Salary: £12.21 per hour
Contract: Full-time, 52 weeks
Hours: 40 per week, worked across 5 out of 7 days. Evening and weekend working will be required

Benefits include:

• 28 days holiday including bank holidays
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks’ enhanced maternity leave
• Bespoke training and development opportunities
• HIT Apprenticeships for all experience levels
• Pension and life insurance
• Discounts on our Perkbox app (high street shops, holidays, cinema & more)
• Wellbeing hub and access to our employee assistance programme
• Free meals while on shift
• Career development and progression opportunities

We are looking for someone with a passion for great customer service to join our dedicated team at Woldingham School as a full time member of our hospitality team – a prestigious independent boarding school in a beautiful countryside setting.

This is an exciting opportunity for someone who is food-led, thrives in a fast-paced environment, and enjoys delivering fresh, seasonal and nutritious meals across the service.

Responsibilities

• Support our Hospitality Supervisor to deliver all manor of events
• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about our product
• Representing Holroyd Howe and Woldingham School and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations
• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Qualifications

• On site and online training will be provided

Additional Information

Holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.

To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.

We pride ourselves on:

Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.

Nutrition: We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.

Food Innovation: We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team.

From tasting tables, theme days and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our students. We work together to make mealtimes exploratory, quirky, and fun for our pupils, helping them build strong and healthy relationships with food.

This appointment is offered on the return of satisfactory professional references.

IND3