Hospitality Assistant

Compass Group UK; Scotland; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality provider in Scotland seeks a part-time Hospitality Assistant to deliver exceptional customer service. You will play a vital role in ensuring guest satisfaction through effective communication and a friendly approach. The ideal candidate will possess strong teamwork skills and be able to work effectively under pressure. This position offers an opportunity to grow within a company that values its people. Join a passionate team dedicated to providing high-quality service in a dynamic environment.

Qualifications

• Passion for delivering outstanding service and customer satisfaction.
• Initiative to make decisions that benefit customers.
• Excellent team player with communication skills.

Responsibilities

• Greet and assist guests to ensure their satisfaction.
• Serve customers, providing a seamless experience.
• Maintain knowledge of menu offerings.

Skills

Outstanding service delivery

Team player

Great communication skills

Ability to work under pressure

Job description

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Defence on a part time basis, contracted to 24 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

Here’s an idea of what your shift patterns will be: Variable shifts

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your key responsibilities will include:

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Hospitality Assistant will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1911/99085001/52760487/R/BU #SCOT #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!