Hospitality Assistant

Compass Group PLC; Harrogate; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality company in Harrogate is seeking a Hospitality Assistant to deliver exceptional customer service. You'll be responsible for greeting guests and ensuring they have a pleasant experience. The ideal candidate should possess strong communication skills and the ability to work under pressure. This role offers flexible shift patterns and opportunities for growth within a major UK business.

Benefits

Competitive pay

Opportunities for learning and development

Qualifications

• Strong desire to succeed in customer service.
• Experience in hospitality or similar field is a plus.

Responsibilities

• Greet and look after guests to ensure satisfaction.
• Serve customers with a seamless personalized experience.
• Maintain a positive brand image for Compass Group.

Skills

Customer service

Communication skills

Ability to work under pressure

Knowledge of food handling and hygiene

Job description

Overview

We\'re looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Compass Group UK&I on a permanent casual basis, contracted to 0 hours per week. You\'ll join a team that takes real pride in what they do — pride in our food, pride in our brand but most of all pride in our people. Here\'s an idea of what your shift patterns will be: Variable shifts.

Responsibilities

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

About Compass

As part of Compass you\'ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\'s biggest businesses.

Equal Opportunity

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!