Hospitality Assistant

bartlett mitchell - #FFLondonHosp; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading catering company in London is looking for a full-time Hospitality Assistant to provide excellent hospitality service and ensure positive customer experiences. The role requires setting up, servicing, and clearing areas with great attention to detail. Applicants should ideally have Food Safety Level 2 and Health & Safety Level 2 certificates. The company offers numerous benefits, including an annual birthday day off, monthly classes with Michelin-starred chefs, and various discounts.

Benefits

Annual day off for birthday

Monthly masterclasses with Michelin-starred chefs

Fully funded development courses

Discounts and cashback at retail and leisure outlets

Cycle-to-work scheme

Freedom Friday

Free lunch every workday

24/7 access to the Mental Health Charter App

Enhanced parental leave benefits

Paid leave for fertility treatments

Grandparent leave

Qualifications

• Ability to listen carefully and follow instructions.
• Organized and disciplined in work processes.
• Discretion and politeness in customer interactions.

Responsibilities

• Provide high standard of hospitality service.
• Set up and clear service areas efficiently.
• Liaise with customers to meet their needs.

Skills

Hospitality service

Communication

Attention to detail

Education

Food Safety Level 2

Health & Safety Level 2

Job description

Full-time 40 hours contacted role with Monday to Friday working hours in a high profile corporate catering site. You must be able to work up to 2 evenings a week.

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Hospitality Assistant to join our team.

From high profile events and functions to corporate meetings, you’ll ensure every customer experience is a positive one. Providing an efficient and high standard of hospitality service, you’ll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential. You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. And you’ll be sure to liaise with customers to ensure their needs have been met.

Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services. BM Caterers are committed to supporting your training and development to achieve your career goals.

Benefits

• An annual day off for your birthday!
• Monthly masterclasses with Michelin-starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle-to-work scheme.
• Freedom Friday – a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website.