Hospitality Assistant

Compass Group; Cambridge; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality services company in the UK is seeking a Hospitality Assistant - Zero Hours to deliver outstanding customer service. This role involves greeting guests, serving customers, and ensuring compliance with food handling standards. Ideal candidates will have excellent communication skills and the ability to work under pressure. The company offers competitive pay and opportunities for personal development, making it a rewarding and flexible job option.

Benefits

Competitive pay

Opportunities for learning and development

Recognition and rewards for performance

Qualifications

• Passion for delivering outstanding service.
• Desire to succeed in the role.
• Capable of taking initiative.

Responsibilities

• Greet and look after guests to ensure satisfaction.
• Serve customers and ensure a seamless experience.
• Maintain knowledge of the menu for recommendations.
• Represent the brand positively.
• Comply with food and hygiene standards.
• Adhere to health and safety regulations.

Skills

Outstanding customer service

Team player

Communication skills

Ability to work under pressure

Proactive decision-making

Job description

We're looking for a Hospitality Assistant - Zero Hours who will be the face of our business, delivering exceptional customer service for Chartwells on a permanent casual basis, contracted to 0 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

As a Hospitality Assistant - Zero Hours, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your key responsibilities will include:

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Hospitality Assistant - Zero Hours will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0801/C80301/52753924/BU #Lodestone House

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!