Hospitality & Catering Assistant

Aldingbourne Trust; Eastergate; On-site; GBP 40,000 - 60,000; Full time

Job summary

A charitable organization in the United Kingdom is seeking a full-time Hospitality and Catering Assistant. This role involves joining a friendly team in providing excellent customer service, preparing food, and supporting events. The position offers a great work-life balance with no split shifts and includes benefits like a competitive holiday allowance, family-friendly support, and free onsite parking. Ideal candidates will have strong teamwork and communication skills, alongside a passion for hospitality.

Benefits

Competitive holiday allowance

Health schemes and vouchers

Free onsite parking

Employee Assistance programme

Discounted gym memberships

Uniform provided

Qualifications

• Experience in hospitality or catering roles.
• Ability to work collaboratively within a team.
• Strong communication skills for engaging with customers.

Responsibilities

• Assist in preparing and serving food and beverages.
• Maintain cleanliness and organization of café areas.
• Support the Hospitality Services Manager in event planning.
• Provide service with professionalism and warmth.

Skills

Excellent customer service

Teamwork

Planning and cooking

Hospitality management

Job description

Overview

We are recruiting an enthusiastic flexible experienced Hospitality and Catering Assistant to join our professional friendly catering team. This role offers great work-life balance, no split-shifts or late nights, and working from our bright airy open plan kitchen (with views of the South Downs). We welcome over 50,000 visitors to our Quarry Café a year to enjoy a light bite, homemade lunch, or just a slice of cake, all freshly prepared onsite in our modern bright kitchen from base, delivering locally sourced and expertly created dishes, and served by a friendly team, including those supported by the trust. This is an extremely rewarding opportunity to be part of a catering team of 10 that makes a real difference, from assisting with preparing dishes, servicing customers, front of house responsibility, as well as supporting hospitality, conferences and events.

• You will assist the team, including the Hospitality Services Manager, Supervisor with organising, planning and cooking as well as supporting the conference teams to provide and maintain the highest of catering and hospitality service standard.
• To lead by example, offering excellent levels of service and professionalism at all times, serving and assisting customers in an engaging, polite and warm manner.
• Support the Hospitality Services Manager to develop and monitor the range of hospitality provisions to meet Trust objectives and customer requirements.
• Oversee the environment associated with hospitality to ensure it is at an appropriate standard (e.g., seating, patio areas, wash/toilet facilities).

We have exciting plans for future growth at our award winning Aldingbourne Country Centre, offering more corporate hospitality, celebrations, and inhouse events, giving you exposure to use your creative input, alongside the Supervisor and Hospitality Service Manager.

At Aldingbourne Trust we are a business for and made up of people - we support adults with learning disabilities and autism across the south coast, as well as running our award winning country centre offering families a Great day Out. If you are curious about working for a charity that is passionate about what it does, want to make a difference or are already an experienced professional, you might like what Aldingbourne has to offer. So please scroll down and take a look at our jobs page, give us a call, or drop us an email, we would love to hear from you.

We offer a range of benefits to help you look after the things that matter - whether it’s a blue light card to help with daily discounts, or supporting you with health schemes and vouchers, to offering a healthy work-life balance. Social working hours (no split shifts) - Great work/life balance - Free onsite parking - Competitive holiday allowance 25 days increasing after 5 years - Family friendly support, Life Assurance, Pension, Employee Assistance programme - Staff discount in Cafe/Gift Shop - Discounted gym memberships - Cycle to Work scheme - Uniform - Eye care voucher / Flu Vaccination.

This is a full time 37.5 hours, usual working hours 8.30am to 4.30pm, rota over 7 days, will include weekends, bank holidays and occasional evening events. This role will require an enhanced DBS (Paid for by the Trust).

• Please view the ACCHospitalityandCafeAssistantJAN26 document